Table of Contents Integrated Service Information Server Subject Page Introduction .3 ISIS Rack Cabinet.5 ISIS Ventilated Rack Cabinet.5 ISIS Rack Cabinet Storage Area.5 ISIS Rack Cabinet Security .5 ISIS Rack Cabinet Cooling.5 ISIS Servers Units.6 Technical Specifications.6 Front View of ISIS Servers Units.7 Indicators on the Hard Drives .10 CD-ROM/DVD-ROM Indicator.10 Hard Disk Drive Indicators.10 The RearView of the ISIS Server.12 Ports and Connectors.12 LocalView LCD Display.15 Uninterrupted Power Supply (UPS).16 “MGE Pulsar M 3000” UPS - (USV in German) .16 UPS Battery Module.16 UPS Bridge Time.16 Operating and Display Elements of the UPS.17 The RearView.17 LAN Communication Interface.18 The Front Control Panel.19 Hot Swap Maintenance Bypass Module .20 HP ProCurve LAN Switch 1800-24 .21 Front View.21 LEDs.22 Cabling.23 Internal ISIS Rack Cabinet Cabling .23 ISIS Ventilated Rack Cabinet Wiring Diagram .24 Initial Print Date: 04/08 Revision Date: 06/08 Integrated Service Information Server (ISIS) Model: All Production: 02/2008 After completion of this module you will be able to: • Demonstrate the concepts of the ISIS server and its related components • Demonstrate the operation of the ISIS server in a workshop environment • Demonstrate preventive maintenance on ISIS components, as required 2 Integrated Service Information Server Introduction The Integrated Service Information Server (ISIS) is the intelligent server system for the workshop of the future. This integration server platform is designed to further improve service department/workshop performance. The generation of diagnostic and program¬ ming systems, available with ISID, ICOM, ISAP and IMIB is based on the ISIS server platform concept. A new generation of service applications and software, based on the ISPI platform is utilized. This ISPI service application and software suite consist of ISTA, ETK, and KSD. * ? 1 —■ 3 Integrated Service Information Server The ISIS system consists of the following hardware components: • Rack cabinet (ventilated) • Two Fujitsu Siemens PRIMERGY servers RX300 S3 • MGE Pulsar M3000 UPS with a Hot Swap Maintenance By Pass Module • HP ProCurve 1800-24G LAN switch • Device shelf to support two Software Service Stations (SSS) that are already present in the workshop • Cabling Index Explanation 1 GigaBit LAN switch 24 port (installed in the rack on delivery) 2 SSS PCs 3 Device shelf for SSS PCs 4 2 x dummy plate 2HE 5 2x PRIMERGY RX300 S3 server 6 UPS 3000 VA MGE 7 MBP unit: Installation of the socket strip from the rear of this position 4 Integrated Service Information Server ISIS Rack Cabinet The rack cabinet is supplied to the US market in one configuration: “Ventilated”. A 19 inch standard network rack mount has been utilized by some centers. The network room for this type of rack mount must be air conditioned and meet the 50 to 77 degrees Fahrenheit temperature requirement. The room must be secured by a lockable door. This also applies to a network room for an ISIS rack cabinet. ISIS Ventilated Rack Cabinet The ventilated rack cabinet contains the two ISIS servers, capacity to house two SSS units, a UPS unit with MPS, and a HP LAN switch. The ventilated rack cabinet weighs approximately 700 lbs and occupies a space of 48 cubic feet. The main structure/ housing is a sealed four post aluminum frame which includes a cross-flow ventilation and filtration system. ISIS Rack Cabinet Storage Area The ventilated rack cabinet must have a clear, clean area around its perimeter. A dis¬ tance between the front and back of the ISIS rack cabinet must be at least 36 inches and a distance on both sides of 12 inches should be maintained. Note: In areas with greater space restrictions a minimum of 36 inches must be maintained behind the cabinet. ISIS Rack Cabinet Security Security of the ISIS rack cabinet is maintained by a key lock mounted on the front and rear doors handles. Both side panels of the ISIS rack cabinet are also key locked. Two keys per door and per side panels are supplied at time of installation. ISIS Rack Cabinet Cooling The ISIS rack cabinet has an air filter mat mounted in its base with two cooling exhaust fans (225 CFM) mounted on the rear door. Cooling air is drawn in from the bottom of the ISIS rack cabinet across a cleanable/replaceable air filter mat. The cleaned air is allowed to flow in and around the two ISIS servers, two SSS units, UPS unit with MPS, and a HP LAN switch. The cooling air is exhausted out the two rear door mounted fans. Note: Cooled clean air must be allowed to flow thru the ISIS rack cabinet. All doors must be fully closed and locked. Doors should not be left open. Please check for door shipping blocks that might not have been removed during installation. These door shipping blocks are attached by red duct tape to the lower corner of the door on the opening side on both doors. These door shipping blocks must be removed and discarded. 5 Integrated Service Information Server ISIS Servers Units The two “Fujitsu Siemens RX300 S3” rack server units are the core elements of the ISIS computer system. Technical Specifications • Two “INTEL XEON” Quad-Core microprocessors are used per server. These Quad- Core processors are based on the Intel Bensley platform with Intel Clovertown processors technology. (4 processor cores per 2 physical processors in one server) A total of 16 processors cores are used in the twin ISIS server system. Processor speed is 2.66 GHz with a Front Side Bus (FSB) of 1,333 MHz. • 8 GB main memory ( FB-DIMM technology) is used in each server. • A six port SAS controller with RAID 5 and 256 MB battery-buffered cache. • Three 300 GB hot-plugged hard drives with 600 GB useable capacity. • Three additional hard drive slots are available for future expansion. • Dual Gbit/s Ethernet controller on board. • CD/DVD slim line drive technology. • Integrated LCD display for error and status messages. (LocalView Display) • Hot-plug PCIe expansion slots are available. • 8 Hot-plug and redundant cooling fans are used. (4 fans plus 4 redundant cooling fans per server.) • Two power supplies are used in each server. Having two rack servers in one system is for redundancy and backup. If one server fails, the other can take its place to prevent an interruption or downtime of the workshop sys¬ tems and personnel. 6 Integrated Service Information Server Front View of ISIS Servers Units Operating Elements ON/OFF button When the system is switched OFF, it can be switched ON again by pressing the ON/OFF button. When the system is operating, pressing the ON/OFF button will switch OFF the system. ( -N 1 \ _ / The ON/OFF system does not disconnect the server from the mains. To disconnect the mains completely, remove the power plug(s). NMI NMI button Please do not press! The NMI button may only be used by Service. • \ 1 / RST Reset button Pressing the reset button reboots the system. ID Identification (ID) button The ID indicators on the front and rear of the server light up (blue) when the ID button is pressed. The two ID indicators are synchronized. 7 Integrated Service Information Server Front: Display and control elements 1 5 6 7 8 9 9SA/f Pfto*-11 0 00 V s'of-—io . • ■■■ - --faggcig o ranno oo qqt _ n*|T: rift :1t": fn": iV: Ofcf] DD □aQODODDODDD - --ij oep DD DGD CO CO G-:j C- 0 G □ O | J 5JPR RE 39 WWWQ 9999 u ID ODD do dd dcs do no do oopoacnG no og r*u *■— ~ j *. .■% >or_ t _ 00 00 Orj 00 0000 OOOOOOT^^^-^U COD-DODO DO DO DO DODGOCDCDCDC DODO DC DOddddo do Do do do DdDOdododo aoOc do Cftr.or. DC. DC: DO DO DO DCl DC. DOQQ DC DC DC DC DOCOGDCDO DC DO DC DD DC DC DODC DC GC DC cocoo oo og oo oo oooo oopogoog000000 COO DC DO DO DD DD DO DO DC DC DC-DC D OO' M DO DO DO DO DO-DOG —-Cl 0JJOOO OO_rT QD0_D Ovi"::" I ODC-D ■"£ : .V: : '0 .V. r=-‘. CO i"; oh oaGoD&ooGoGoDDQQa - - —DC DO OO DiiDODC OC COJ 3 - L. ^ DO 00 DODOOOOOOC 0C0 J oE DO DO DCDC DO□ C DC DC O - Cii^j C Do-jO D C-D C- 0 0 J_vj. L 12 Index Explanation Index Explanation 1 HDD BUSY indicator 7 Drive access indicator 2 HDD FAULT indicator 8 Global error indicator 3 LocalView display 9 On/off switch 4 ID indicator 10 NMI button 5 ID button 11 Reset button 6 Operating indicator 12 CD-ROM/DVD-ROM indicator 8 Integrated Service Information Server Indicators on the control box Operating indicator (two-color) Lights up orange when the server is switched off, but power supply voltage is on (standby mode). Lights up green when the server is switched on. Drive access indicator (green) Lights up green when an internal SAS drive (HDD) is accessed. Global error display (orange) Does not light up when the system is OK. No service case or critical event has occurred. Lights up orange when a likely fault has been detected. Precise details can be queried in the system and event log. Flashes orange when a critical event has occurred. Precise details of the event can be queried in the BIOS setup, the system and event log. After a power failure, the indicator is activated after the restart if the event is still accurate. ID ID indicator (blue) Lights up when the system has been selected by pressing the ID button. Pressing the button a second time disables the indictor. 9 Integrated Service Information Server Indicators on the Hard Drives CD-ROM/DVD-ROM Indicator Lights up green when the data storage medium is accessed. Index Explanation 1 Drive indicator 2 Eject button 3 Provision for manual opening of CD/DVD drive Hard Disk Drive Indicators 10 Integrated Service Information Server HDD Module Indicator LED green HDD BUSY - lights up HDD in active phase (drive active) - does not light up HDD inactive (drive inactive) LED orange HDD FAULT (in conjunction with a RAID controller) - does not light up no HDD error - lights up HDD faulty or rebuild stopped (drive is defec¬ tive, must be replaced; a rebuild operation was stopped or the bay is not properly con¬ nected.) - flashes slowly HDD rebuild (data recovery is run after a drive has been replaced) - flashes quickly HDD identify (drive is detected) - flashes quickly (four times/pause) HDD predicted fault (probable drive fault) - flashes quickly (two times/pause) HDD hot spore (Hot spare drive active. The corresponding drive has failed.) 11 Integrated Service Information Server The RearView of the ISIS Server Ports and Connectors 8 ¥ ¥ ¥ ¥ ¥ r 0 0 0 0 0 3 0 0 0 0 0 3 1=1 □ □ □ □ ] H H H H H 3 B B B B B 3 □ □ □ □ □ ] B B B B B 3 □ □ □ □ □ ] 1111111111 imm nm. . . .. 111 111111 m i 11111111111 ii 111 nnm n 1111111111 rrm nmm i 111111111 ... Blf' S 1 -o fiE* P 1 2 4 LAN 1 B 3 LAN 2 B 2 Index Explanation Index Explanation 1 Mouse port (PS/2) (green) 5 USB port 1 and 2 (black) 2 LAN port 2 (10/100 Mbps) 6 Serial portCOMI (turquoise) 3 LAN port 1 (10/100/1000 Mbps) 7 Keyboard port (PS/2) (purple) 4 Monitor port (VGA) (blue) 8 Power supply connectors Note: ISIS server must be power off to connect to the mouse port, keyboard port, and monitor port (VGA Video). 12 Integrated Service Information Server 6 5 m i 11111111 rm nrm m □□□ mrr mrr m i 11111111 rm rnm DEE E 11111 m i mi 11111111 ■ 11 ii 1111 i n r i ii i iim 111111 mi 111111111111 11111 i nmm i ifaTa ft 11 m rrrrn 111 ■ 11 irrrm nmm i 1111111 II 11111 ■ 111111111 mmiE ngggg c F PI [F[ F F ■ @1 B B B B B i F R H H H □ □ □ □ □ □ □ □ □ □ 3 □ H □ H □ H □ H □ H 1 B □ B □ B □ B □ B □ 3 □ B □ B □ B □ B □ B 3 3 □ □ □ □ □ 3 r i- ^ O 11 1 ■ r 2 O <£Ev$ ® LAN 1 LAN 2 :±: R K _: * TT n \ i 43 Index Explanation 1 -4 Indicators on the connection panel 5,6 Indicators on the hot-plug PCI slots 7,8 Indicators on the hot-plug PSU Indicators on the Connection Fields 1 Global Error Indicator (orange) Does not light when the system is ok. No service incident or critical event has occurred. Lights orange when a prefailure event has been recognized. Users can check system and eventlog. Flashes orange when a critical event has occurred. Users can check BIOS setup, system and eventlog. If the event is still acute after a power failure, the indicator is activated after the restart. 13 Integrated Service Information Server 2 ID indicator (blue) Lights blue when the system has been selected by pressing the ID button on the front. To deactivate, press the button again. The ID indicator on the front also lights up at the same time. The two ID indicators are synchronized. 3 Lan transfer rate indicator (bicolor) Lights yellow for a LAN transfer rate of 1 Gbpss. Lights green for a LAN transfer rate of 100 Mbps. Does not light for a LAN transfer rate of 10 Mbps (or there is no LAN connection available). 4 LAN active indicator (green) Lights green when a LAN connection is available. Does not light when a there is no LAN connection available. Flashes when a LAN transfer occurs. Indicators on Hot-plug PCI Slots Indicator LED’s label 5 & 6 are not used. Hot plug PCI not populated. Indicators on the Hot-plug Power Supply Unit (PSU) LED Color State Meaning 7 Operation orange ON Line voltage OK (standby mode) green ON Server operating 8 Diagnosis orange ON PSU prefailure ON/OFF PSU fail 14 Integrated Service Information Server LocalView LCD Display The LocalView module enables you to read status messages of the system directly at the server. LocalView Display Location of the LocalView LCD display in the front of the server LocalView LCD display field control element The status messages on the LocalView display provide information on the system and warns you of hardware problems (e.g. fan failure) or critical temperatures. 15 Integrated Service Information Server Uninterrupted Power Supply (UPS) “MGE Pulsar M 3000” UPS - (USV in German) A UPS unit is designed for power supply under voltage events. The UPS unit allows the ISIS servers to operate off the UPS internal batteries. While the line voltage is normal, the batteries get charged. When power fluctuates, only the charging circuit is affected. The batteries continue to provide power to the ISIS servers without interruption. Because the ISIS servers are constantly operating off the batteries of the UPS, the UPS also acts as a line conditioner. The internal UPS batteries provide DC power, and the ISIS servers dual power supplies run on AC power. Inside the UPS is a highly sensitive power inverter circuit that converts the DC into AC. UPS Battery Module The maintenance-free battery module of the UPS is a sealed unit. Six 12 volt DC batter¬ ies rated at 9 Ah using lead acid battery technology makes up this UPS maintenance- free battery module. Life span for this battery module is approximately 2 years. UPS bat¬ tery module must be changed out with fresh battery module to insure continuous under voltage protection. UPS Bridge Time The UPS bridge time (run time) is determined automatically based on the UPS configu¬ ration. In the event that an undervoltage condition is detected, the UPS will automatically send a power down command to the servers in order to safely shut the system down. The UPS unit is rated at 3000VA/2700 W. 16 Integrated Service Information Server Operating and Display Elements of the UPS The RearView Index Explanation Index Explanation 1 USB communication port 7 16A outlet for connection of equipment 2 RS232 communication port 8 Two groups of 2 programmable outlets for connection of equipment 3 Connector for automatic recognition of an additional battery module 9 Groups of 4 outlets for connection of equipment 4 Slot for optional communication card 10 Socket for connection to AC power source 5 Connector for remote ON/OFF and RPO (Remote Power Off) control 11 LED (SWF) indicating distribution system phase/neutral reversal 6 Connector for additional battery module 10 Sliding element 17 Integrated Service Information Server LAN Communication Interface The LAN connection of the UPS Communication interface is connected to the HP LAN switch. 18 Integrated Service Information Server The Front Control Panel Index Explanation Index Explanation 20 Load protected LED 24 Escape (cancel) button 21 Downgraded operation LED 25 Scroll button 22 Load not protected LED 26 Enter (confirm) button 23 Alphanumeric display 27 ON/OFF button for UPS and outlets 19 Integrated Service Information Server Hot Swap Maintenance Bypass Module The HotSwap MBP module enables maintenance and , if necessary, replacement of the UPS without having to interrupt the power supply of the connected consumer units (HotSwap function). Wiring of UPS and HotSwap MBP Module Index Explanation 7 16A output socket 8 2 groups each, each with 2 programmable 10A sockets 9 Group with 4 normal 10A output sockets 10 Power supply 31 Main leads to the service connection 44 Power connection cable between UPS and HOTSwap MBP module 49 Group of 10A output sockets 50 16A output socket 51 LED “UPS ON - OK” to switch 52 LED “BY-pass” 53 Rotary switch to change over from normal to bypass mode 54 UPS output socket 55 UPS input socket 56 Input socket 20 Integrated Service Information Server HP ProCurve LAN Switch 1800-24 The “HP ProCurve LAN Switch 1800-24” is a plug and play network auto-sensing 10/100/1000 Base-T RJ45 24-port LAN Switch for the center installed ISIS server system. Front View 1 2 \ / \ 3 4 5 6 Index Explanation 1 Power LED 2 Port Link/Act and Mode LEDs 3 Fault LED 4 LED Mode Select button and indicator LEDs 5 10/100/1 OOOBase-T RJ-45 connections 6 Dual personality connections for mini GBIC plug module Note: All of the internal Cat 6 cabling in the ISIS server rack cabinet is labeled. 21 Integrated Service Information Server Mode LEDs Unit/Act: ■ Off ■ nc link, riOfl = link, JfL rilOtef = Network ActMly LED Mode Select button and indicator LEDs Unk/Act: ■ Off - no Link, EHOn - Unk T Flicker = Network Activity Power [ Fault Q FDx □ □ *Speed LED _| Mode 3 S ■ ■ 13 IS ■ ■ 6 8 10 13 14 16 IS ■ ■ ■ ygy ■ LinVAct Mode UnVAct Mode *5peed Mode: ■ Off = 10 or 100 Mbps, □ On = 1000 Mbps LEDs The front panel of the switch provides status LEDs for system monitoring. The following table details the functions of the various indicators. System LED State Explanation Power (green) On Off The switch is receiving power. The switch is NOT receiving power. Fault (orange) On Blinking* Off On briefly after the switch is powered on or reset, at the beginning of the switch self test. A fault has occurred with the switch fan. The normal state; indicates that there are no fault conditions on t he switch. LED Mode Select (2 green LEDs) FDx Indicates the port Mode LEDs are lit for ports that are in full-duplex mode. Speed Indicates the port Mode LEDs are lit for ports that are in 1000 Mbps mode. *The blinking behavior is an on/off cycle once every 1.6 seconds, approximately. 22 Integrated Service Information Server Cabling The center/dealer is required to have a Cat 6 network cable running from the center’s Cisco 2960G or 3560G LAN switch to the ISIS HP ProCurve LAN Switch 1800-24. This cable can be connected into any of the open ports within the ISIS HP ProCurve LAN Switch range of 5 thru 18. Internal ISIS Rack Cabinet Cabling All internal Cat 6 cables are labeled. A cable man¬ agement system is used in the ISIS rack cabinet for controlled routing. 23 Integrated Service Information Server ISIS Ventilated Rack Cabinet Wiring Diagram 24 Integrated Service Information Server