Table of Contents Information Resources Subject Page Information Resources .4 Service Information Bulletins.4 Service Actions and Recalls .5 Service Action.5 Recalls.6 Repair Instructions.7 Vehicle Technical Diagnosis (FTD).8 Parts Bulletins.9 Technical Data (TED) .9 Tightening Torque (AZD) .9 Special Tools Catalog .9 Labor Times (KSD) .10 Reason for Policy .10 Procedures.10 Defect Code Number .11 Dealer Communication System (DCS) Message .12 Circuit Symbols .13 ETM Symbols .13 Schematics.16 General Guidelines .17 Accessing BMW TIS .19 BMW Group Dealernet.20 Personal Notification System Messages .21 TIS Home Page.22 What’s New .23 Service Information.24 Service Bulletins.25 General Search.26 Symptom Search .26 Component Search .26 Fault Code Search .26 Campaign Search.26 Bulletin Search .26 Date Search.27 Initial Print Date: 02/06 Revision Date: 05/10 Subject Page What’s New Search.27 Help.27 Model Map .27 SW Version .27 Operating Fluids .28 Technical Training .29 Parts Information .30 Repair Information.31 Special Tools .32 ETM Information .33 ETM Before E38 .34 Model Map.35 OBD.36 ASAP.37 DCS .38 Materials Ordering.39 Information Resources Model: All Production: All After completion of this module you will be able to: • List the different information sources located in TIS. • Demonstrate the ability to research all sources of technical information. • Understand how information is organized in an S.I.B. • Know the difference between a Service Action and a Recall. • Identify the different media used to resource Information materials. • Find Service Information Bulletins quickly using the TIS website. • Demonstrate the ability to use an Electrical Troubleshooting Manual (ETM). 3 Information Resources Information Resources Service Information Bulletins The purpose of the Service Information Bulletin is to communicate with the BMW Center Service Department. The SB’s are written by the Quality and Service Engineering Department and are designed to update/inform technicians and after-sales personnel concerning: • Current Product Quality Solutions • Diagnostic Eguipment and Special Tool Information • Service Measures, Service Actions and Recalls • Administrative Procedures Service Information Layout Title Block SI B 11 11 90 Engine SI- Service Information Bulletin B- BMW 11 - Main Group Number 11 - Sequence number for the bulletin 90- Year the SI was initially issued October 2005 Technical Service This Service Information bulletins supersedes S.l. B11 11 90 dated O tober 2003 m designates changes to this revision SUBJECT Engine Oil Capacities MODEL 'All E-Series except El 2, E21^nd E23 Last Revision Date Headings Main Group Department responsible for issuing bulletin If a SIB must be revised the number stays the same, only the revision date will be changed. (In this case the revision date is October 2005). The Content Section of an SIB is broken into several headings: • Subject • Model • Situation • Correction • Procedure • Parts Information and Warranty Information 4 Information Resources Service Actions and Recalls There are two major kinds of service bulletins: • Service Actions (Campaigns) • Recalls Service Information Bulletins that contain Service Actions and Federal Safety and Emissions Recalls must be treated with greater urgency than a normal informational bulletin. Every effort should be made to ensure that vehicles that fall under a certain Service Action or Recall is modified or repaired as quickly as possible. The Key Reader software (SAM 2) or the DCS (Dealer Communication System) Vehicle Report is used to determine if a particular vehicle is affected or not. DCS reports should be run by the service advisor or dispatcher each time a vehicle is in the workshop for maintenance or repairs. The DCS report will include the code number and the applicable SIB reference. ■ Service Action Service Actions, commonly are situations that BMW has determined require a modifica¬ tion or repair to a selected group of vehicles. These concerns are not limited to safety or emissions but may involve anything that may be a potential cause of dissatisfaction for the vehicle owner. BMW takes this pro-active approach to ensure that their customers are not inconve¬ nienced by future problems when a production, manufacturing or design problem has been discovered. Service Actions therefore allow the owners of older vehicles to enjoy some of the production improvements made on later vehicles. Customers should be made aware of Service Actions that are applicable to their vehicles when the vehicles is in the workshop for service so that the necessary arrangements can be made to perform the corrective measure. Service Actions are covered by the BMW New Vehicle Limited Warranty or Emissions Warranty. MODEL E53 X5 with the 4.6 liter M62 engine SIB 11 02 04 5 Information Resources ■ Recalls Recalls apply only to systems which affect passenger safety or the ability of the vehicle to meet Federal (EPA) or State (e.g. CARB) emissions standards. The federal and state agencies which oversee Highway Safety and Emissions have the authority to issue stan¬ dards and require manufacturers to recall vehicles which do not meet those standards. Many recalls are initiated voluntarily. Through their own testing and information gathering systems, manufacturers sometimes discover that a defect exists or that standards have not been met. Under Federal law, the manufacturer is required to report these findings to the Government and take action to correct them. Unlike a Service Action, a recall requires that every owner of a potentially affected vehicle be notified by mail as soon as possible. The letter must include a brief description of the defect and any potential hazards created by the problem. The names of vehicle owners are obtained from individual State DMV (department of motor vehicle) offices. In addition to the letters, BMW centers must inform their customers about the recall when they appear on the SAM 2 or DCS report. Vehicles that are out of the normal warranty period may still have the repairs made free of charge as long as the time period for the recall has not expired. After the Service Action or Recall has been completed, apply a campaign label with the appropriate code number to the B-pillar of the vehicle. The Dealer number should be embossed in the center of the label and the code number punched out. This will make it easier for future service personnel to determine if the work has already been performed. SI B 11 05 03 Engine September 2003 Service Engineering This Service Information bulletin supersedes S.l. B11 05 03 dated August 2003. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED vehicles rrrorr ci nTnrnirn n ri nr r PY o nT i ir r 11 t Tirnir t i ir v ar e in the shop for mainte^nq^ttiTrepairs. fnderthe National Traffic and Motor Vehicle Safety Act of 1966, as amended, if there has been a recall campaign, centers must assure that all new vehicles and new items of replacement equipment are free of safety defects and comply with all applicable Federal Motor Vehicle Safety Standards at the time of delivery to the consumer. This means that centers may not deliver new motor vehicles or new items of replacement equipment to consumers unless the safety defect or noncompliance has been remedied before delivery. SUBJECT Recall Campaign 03V- MODEL 745i, 745Li, and 760Li produced from 5/20/2003 through 7/18/2003 TTter uover SIB 11 05 03 6 Information Resources Repair Instructions Repair Instructions assist the technician to follow authorized repair procedures for disassembly, reassembly, maintenance, and troubleshooting for all models. They include: • Special Tool • Tightening • Torque • Technical Data Information. The document number of the Repair Instructions uses the BMW Main group numbering system. 54- Main Group Number 12- Sub-Group Number 003- Work Operation 5412 003 Description of instructions. Special tools required: • 00 9 315 • 00 9 341 Link to special tools required. Necessary preliminary tasks: . Remove gaiter Link to additional operations required. Loosen left and right bolts (1). Note: To adjust, slacken screws (1) on left/right so that glass slide/tilt sunroof lid (2) can still just be adjusted Tightening torque 54 12 2AZ . Link to obtain tightening torque. 7 Information Resources Vehicle Technical Diagnosis (FTD) The purpose of the FTD is to inform center personnel about new systems, vehicles and productions changes. The FTD does not address any product quality concerns but might include information on operating parameters. The intention is informational only and can be found in ISTA. A benefit of an FTD is that it is usually written before the product is released so that per¬ sonnel can become familiar with the new systems or technology on its way. The layout of the Vehicle Technical Diagnosisis similar to an SIB. It includes: • Title Block • Introduction • System Functions • Operation VS-42 es Baugruppe/Group: 51 51 01 05 (122) Interior mirror with digital compass E90, E91 weltweit Datum/Date: 01/2005 Update: 05/2005 Introduction A digital compass in the interior mirror is available as special equipment (option 4NA) for the BMW 3- Series . A small LCD display on the top right of the interior mirror shows the direction of travel: e.g. SW for South West. In the USA in particular, the compass provides additional benefits. In large cities the streets are frequently arranged according to the points of the compass. The points of the compass are also marked on signposts. The compass also makes orientation in European cities easier. [system overview...] Note: Option 4NA only in conjunction with option 430 or 431. Option 4NA "Interior mirror with digital compass" is offered only in conjunction with the 8 Information Resources Parts Bulletins The target audience of the Parts Bulletin System are Parts Managers and their employees, however the information can be useful as reference to a Technician. The Parts Bulletins contain information concerning: • Parts Ordering • Parts Updates • Vehicle Accessory Introductions • Policies • Warranty Information • Parts Recalls and Campaigns The layout is similar to that of the Service Information Bulletin. The Parts Bulletins are also arranged by the BMW Main Group numbering system. There are a few differences in groups 00 through 10, 80, 81 and 82. These groups are specific to issues concerning the Parts Department. Technical Data (TED) Technical data consists of specifications for systems and components. Obtaining proper technical data is usually aided by accessing the technical data via a hotbox under repair instructions. Tightening Torque (AZD) Tightening torques can be obtained from the repair instructions main menu page. Obtaining proper technical data is usually aided by accessing the technical data via a hotbox under repair instructions. Special Tools Catalog Special tools are identified in the repair manual where their use is appropriate or required, however they may also be found in the special tools catalog on the TIS main screen. As new tools are introduced they are published in Service Information Bulletins group 04. Later the tools can be found in the Special Tool Catalog in TIS or in the repair instructions. 9 Information Resources Labor Times (KSD) The KSD program is used to determine labor times allowed for repairs. The most current version of the KSD and the applicable Service Information Bulletins (S.I.B.) are the only accepted sources of flat rate operations and times for warranty claims. Reason for Policy • To provide a unit of measure and a source for the determination of equitable repair times. • To provide flat rate operation numbers to identify specific repairs. Procedures 1. The BMW Flat Rate System is based upon flat rate units. Each flat rate unit is the equivalent of 7.5 minutes. The labor times for all warranty claims must be recorded in flat rate units. Effective with repairs performed on and after January 1, 2002, BMW NA will pay all labor based on an 8 FRU hour, which is providing an additional 25% increase in payment for published labor operations and work time/diagnostic time. Please refer to Service Information bulletin 01 03 01 for detailed information regarding this issue. 2. The BMW Flat Rate System is divided into numerical sections (groups) which generally correspond to the main component groups of the vehicle as identified in the service bulletins and KSD software supplied by BMW NA. 3. Main labor operations (as defined) are complete in themselves. All main labor operation numbers will end with 000 to 499 as the last three digits of the operation. A main operation includes all repair procedures to complete the task and an allowance for necessary ancillary tasks (e.g., visual inspection, lubrication with grease or oil, cleaning parts and assemblies). Refer to workshop manuals and service information bulletins for current and complete descriptions of work procedures. If you have two main labor operation numbers for a repair, overlapping labor times may exist and should be corrected before warranty claim submission. If doubt still exists after researching a labor operation number call the Warranty Department. The flat rate operations selected must be applicable to the model repaired. 4. Associated labor operations are used in conjunction with a main labor operation number. Associated labor operations consider work that has already begun and thus removes overlapping time that otherwise would occur should multiple main labor operations be combined. Associated labor operation numbers range from 500 to 999 for the last three digits of the operation number. Care should be used to select the correct associated labor operation based on the actual repair performed considering any overlapping labor times. In many of the repair groups there are multiple operations available for different repair combinations. Do not rely on memory; research the correct labor operation for the repair circumstances. If you are unsure after researching the labor operation, call the Warranty Department. 10 Information Resources 5. A plus (+) operation or plus code is a type of associated labor operation that must be applied in conjunction with performing multiple main labor repairs. One main labor operation should be used and any other main work performed should be coded with plus code operations. This removes the overlapping administrative time that other¬ wise would occur when utilizing multiple main labor operations. If a main operation is used during the vehicle visit for any type of repair charged to BMW NA and a plus (+) operation is available for any additional repairs, the plus (+) operation must be used. 6. The published time for all labor operation numbers cannot be changed during claim entry. The computer will pay the published flat rate value regardless of BMW center input. To claim less time because of recognized overlaps, use one of the special flat rate operation numbers for work time reimbursement (WPPM-5). 7. After researching the labor operation, if you believe the appropriate labor operation is missing or the time allowance is insufficient, report the situation to the Warranty Department. Complete a Flat Rate Survey Sheet or use your BMW center letterhead to describe the details of the situation. Be sure to include all of the applicable infor¬ mation (e.g., VIN for missing labor operations, labor operation number for discrepan¬ cies). Then fax this information to the Warranty Department. Note: To ensure that only one main labor operation appears on any claim or group of claims from the same repair order, all open time/diagnostic time is to be considered as the main labor operation. All other operations on the same line or other lines of the repair order should be plus code operations if available (last three digits of the flat rate being 500 or higher). Defect Code Number Defect codes are necessary to specifically identify defects and provide quality control feedback. The KSD defect code catalog supplies this information in an easy to reference format that promotes accuracy and efficiency. Example: 17 11 01 48 00 Main Group (cooling system) Sub Group (radiator) BMW Internal (Radiator Cap) Type of Defect (Leaking) Vendor Code (00 if not assigned) 11 Information Resources Dealer Communication System (DCS) Message A DCS Message is generated by BMW if important information has to be release to the technicians or centers. This is the fastest method of communication for BMW. Message Date Message Submitted Subject Author First Name Author Last Name 9/30/2005 9/30/2005 9:17:54 AM E90 Personal Profile Technical Service Message To: BMW Service Managers BMW Shop Foremen Subject: E90 Personal Profile On E90 vehicles produced 9/2005 and later, it is no longer necessary to set Personal Profile features using "Retrofits”. All Personal Profile functions can now be set on the vehicle using either the CID or Instrument Cluster. Refer to the Owner's Manual for complete details. Note: On vehicles produced before 9/2005, it is not possible to activate this funtionality by programming or parts replacement. 12 Information Resources Circuit Symbols In order to work effectively with the ETM, the technician has to understand the meaning of the symbols used to represent electrical components and connections. In the intro¬ duction pages of printed ETMs there is a list of symbols that are used. I rjc: CC'A.S III mSMXUHC EDLEWDI3 mh-'CLLEP'iUU.W GSGliITCh HlAiM hVJd/Ji.F EQ-JTAiITIS. MMTDi^AN CXTEiHU ri’z: li: i UMJULEirura 'Krv.:: u-CHHvauj rLi? 7 iF- PfTEWrTMTijJCCn J- 1 NitHWi muter aw, on ran ©"• p™.^?-hT LriVipfT L<:':h h IhDUCTlYC EZNKT! DtCCL ametfiCwi hjwcp-lt in V A"ra* } nhETlIKEC ro ■.touumt. TOiiri-: nWIWiriF’llIED FAUGH l j'iTlF tFMVH hU- CLE S r EZ3 DCT30T1 rawn KIM NTT MCTE* TWC 3 TEHH UfliTFVrni^-.QiQH: KhOCH.S£N5D4. ETM Symbols fwTinr c&vi- FRNFnT SritfAlN r I I L “ TWffTO^ OOW- I Pt^C.Nl UMLIVWN I _I UONNEC1CH ATTACHED TO COMPONENT . b /iii infiTHji | wipe.inOl.uancn l£ UNL CUUCH ■ J0n. PIM NJMEER n * 3 ta?u OOJmLCTOMEP- [ItthlCC NLWtjLR FUH.CUMFOfJE.VT LnCATKlN CHART ONEFCLE, TWO FORIT'O'J SWITCH WIRE lv3ULA’:0f- ISO^OOUOA YhllH andd-ir COLOR 5TFIFE OGHEANWIIH WHITE) * a vm r f lm_ MEANS WIRE IE CONTINUED I * 1 COMFONFnT WlTh RCRFWTERU - NALfi U SuirCHti THAT MC 7A. lOGEVitH. RASHER IJNESH0W5A MECHANICAL OLINNEC IION BETWEEN BATCHES W fIF S &. W MM SGUARLD WRE ATTAOHEE nj^F’-Al. WRTOF Cap ot^CONULOi \ .n an CLMHI^Isr.N I Caul at taCi ilia □iHturc io METAL raft o r CAR lORCUNDLDI CCNNFOTOR ATTACHFR tc CCMPCr-t/'OT £BP. ^ PJl 3 E BP. 4 ■ .5 BR >2 TO TWO COMhCC- TIDfPS :Pi-J-5| in THE SAME connect™ RASHER UNF IhlR- CATES TERMINALS CFTHFSAMF CONNLCrClH .£. * 1£S MOUND ■'UMBtPEC- RJR REFERENCE ON COMPONENT LOCATION CHART 13 Information Resources ETM Symbols (cont.) T 1 1 CONTACT FELAV :3j W l _ 1 -] i J r DGFJTADT FEI AY ViT|>' -WO CU™- n UTS L jns ENEflGtfLD .NADCY.FUN.CH start 1 LUMINAL NUMEJLA DESCRIPTION TEfikllNALNUMBER CCSCRPTItSN TERIANAL NUMRFF OESCRIPTON an HE1AV IN a UT B5 RELAY OUTPUT ■WINDINO! W HL'.AT INPUT ,V(INCir,u| BT REVAT OUTPUT <=N£R3IZ=Di A ?* RblAV OUTPUT $AT REST) SO VOLTAGE: IGNTTICN IGI SWITCH IN 5 - AFTT VOL7A3=|(JN.TK)N Switch in run 30 voltage 5UPP1IFD R AT ALL TIMES ' G VOLTAGE'l&NF ji TION 5'ArTCH IH RUN ORSTAA1 VOltaGs: iswikin SWITCH IN AfiCLG&DHY HUN CP START GROUND HOT AT ALL nuts J INDICA1L5 THAT FLBF9I3 SUP- FlJED WTH FOWLR A" ALL TIMFS POWER STATUS DESCRIPTION HOT AT ALL TIMES VOLTAGE SUPPUED AT ALLDVE5 HOT IN RUN AND START VCLTAGF. IGNTTIDN 1 SWITCH N RUN Cfl STA^T HOT IN ACCY. RUN AND START VOLTAGE. IGNTTlOh SiV.TCH LN ACCESSORY! RUN GHfiFAKl HOT IN ACCr, RUN AND START |Ttl! 1 PM | FRONT POWER CIS I RIU-'JTiCrj 3GX ‘T AJ I — J | FUSE OETVlEI 1 I I r^-it . V3G2 | hi I m I ANTI-THEFT EH I CONTROL I_J MODULE iDWAj THE COMFHFTF W'AE FROC^ESSOh AND FURTHER riRCLiTTg CONNECTED TO FUSE 16 AHF EHDWN IN GEJL'OempJFUSE DETAILS' AT FUSE IB "|AI | GENERAL module I J *332 GROUND OlftMIHUTION □ A1A. LINK WIOH CONNECTS TOAKOTHFR CRCU T I I ^ VAST \ THE COMPLETE WIRE FROGRES 3104 AND FUR¬ THER Cl°JCJl I s COhNECTEO TO GROUND JUST RITE SHOWN IN CELL GROUND DISTRIBUTION 1, Af GROUND >H!jj I-1 NS | □ 1™°* I □ I L__I v Vinivi; i.a DR CURRENT PATH 'S CONTINUED AS LABELED 1.5 HR akpCiw 5HCW5 DIRECllD-1 OF UUHHENT FLOW AND 15 5FPFATED WYlbHfc CURRENT Path continues ^ :i.-W 14 Information Resources I fi&yiPcwEfl ETM Symbols (cont.) 15 Information Resources Wire Colors with Abbreviations Abbreviation English German TR Transparent Transparent WS White WeiB VI Purple Violett BL Blue Blau BR Brown Braun GE Yellow Gelb GR Gray Grau GN Green Griin OR Orange Orange RS Pink Rosa RT Red Rot SW Black Schwarz Schematics The schematics divide the vehicle electrical system into individual circuits. Components which interact with that circuit are shown on the same schematic. In order to provide a standard for the way in which an ETM is written and read, there are general rules that apply. Components are drawn in such a way that their general layout and function are self-explanatory. They are arranged on the page so that the current path can be followed from positive (top) to negative (bottom). 16 Information Resources General Guidelines (ETM rules): The schematic below will be used as an example. 1. Switches and relays are always shown in their rest position. 2. A component drawn in a dotted line indicates that only part of the component is shown. 3. A component drawn as a solid line indicates that all of that component is shown. 4. The dotted line between: pins 3, 8, 9, 20, 21, and 22 of connector X253 pins 2, 3, 4, 9, 11, and 10 of connector X257 pins 1, 3, 4, 6, 7, and 8 of connector X747 indicate all the pins belong to that connector. 5. To obtain more information on a component or signal select any hotbox and press the documents button on the lower navigation bar of the diagnosis software. Notes: 17 Information Resources ETM of Front Driver’s Door Lock Actuator Circuit 18 Information Resources Accessing BMWTIS To access technical information for BMW vehicles, you must first log on to www.bmwdealernet.com using your web browser. CenterNcr; Deale itJcl ■' MotairafE USA Redder Ha* *Jwi John Dae iltHAlj j £luhrrnl J " Reset rcrptriten jV>" IJKT fi rr RSF5TlPWti7 Try hkn flscMiiftflflcMel Tmc±yf: 4>^ a r k not Fw O-Vlctt 9flnrt 1 ■ BOD-430-SSMon - F:1 aao - ^5CS1 ■3 SOKBl+Vaf Hrrf-. ■vr**--.-*, ULC - :! l Pecervcd. •£fc B IritBrnr 1 Access to the BMW Dealernet website will be granted when a valid employee is entered in the dealer system by the center/field service engineer. 19 Information Resources BMW Group Dealernet The screen that comes up next is the BMW Group Dealernet. This is the website dedicated to information pertaining to center operations. 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Thn .-■Ji-r-ij'.v 3 !Vnn>: F^rlnJ i.;. o4n KcassiHa ■’■io lha ?r«J in the Harpy ^ l.lll t Cv-ii':s| >1 Ti-F>c- jlltiO ^!'lliT>?k>.*v F I- -1<.-i Bhain 2Q *5 MM is Sl-t prcicrtinattiE MM Concept Tokyo B'iC XCt rEdyo FHd.of Shrriv, a ■rtesqn fluGv tsUig up Stjc Sarlo pfil^aptiv qi liic "IrTiiT-Anrf FrL'J ,j .^jTNTfi ik c • \ Edrai .iiiy Kiifri $ urJtb-ndt v- AziAP - Attersales Assistance Portal - l_l To Access BMW TIS, select TIS from the top menu bar and then select BMW from the “drop down” menu. ninQS with 20 Information Resources ® BMW Motornd USA October ETK Follow link to letter deivered with Elk dis and installation notes for October 2005. l.lll II \kl a. 1% b r .1.iii Personal Notification System Messages The first window that comes up once selecting TIS => BMW is the Personal Notification System Messages pop-up. On this window, you will find information on the latest DCS messages (last 5 days), bul¬ letins (last 30 days), and service measures (last 30 days) that you have not yet accessed. Example: If you read the DCS messages on the Personal Notification System Messages window, the next time you log on, the message will no longer be displayed on this window. If a new messages are generated, those will be displayed.) The information in this window is refreshed every 1.5 hours less. This enables the technician to receive the most up to date information. To continue access to TIS, minimize the Personal Notification window. (A security alert might be displayed depending on browser security settings). Ky C*-tar!le! Fbr-BoltfTt _n: I la? - CP DCSnet Fredtacfc DIMS lqw.- Dr-Ktnrwi. ► TIS Menu Search 5 ■£ a: C http://www,btmwtis.net/?! pe-dts - TIS : Personal Notification ► [I ;[n||X | Personal Notification System Messages Please leave [hie *indo* open 10 ensure lhat you are nolined if new Inlformafilan become a available whle you aie □niinr Checks scclt autamalically approximately every 1 5 Incurs YOu tan Check Now ur Return to Fn evious Page 3 Bullet ns The- fn lnwi;rr ; Sl-st* $l\ [hfl.nl er Communication Messageo th^t are Its# than 5 days old. PJeaae tilth tii a [title tfiai/y lo diaptay the l oife^pondiiig n e&su.ut ii the li jisie beltw,. DCS r; s hath Subject ^n'soio 4/1^i'2QlO AC 5ar. he- Uml iJcdntc UfAbiW H\ dre il 'Jpdrte RAD2-* Fails Prog r amming (Uctiaie i) Note: This screen should be minimized and not closed in order to allow the latest information to be displayed as soon as it is available. 21 Information Resources TIS Home Page The TIS home page includes the following major links to information on the site: • What’s New • Service Information • Operating Fluids • Technical Training • Part Information • Repair Information • Special Tools • ETM Information • BMW Hunter • Model Map • OBD • ASAP • DCS • Material Ordering BMW of North America, LLC What’e New Repair information Model Map Hrifiwmation added within "Manuals prior to £36 : 'Vji J| T..v Ic.j 1 r. 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N*p Bulletin WlPIlber 00 04 10 01 Q] DT fr^Tlo friic io gi oa- io 0* fll 10 04 21 05 « 03 10 r»7 oi io 11 0110 12 I't ‘I 12 02 io £EE 12 07 09 Service: Bulletins Type Subflee* Si SI Si SI Si Si SI si si March 2010 March 2010 March 2010 March 2010 March £010 March 2U10 March 2010 March 2M0 April 2010 2011 New Vehicle Preparation and Maintenance fijeqiifementa Optional BMW Mninrt Program Upgrada Pricing Plan Program ttalaiE £ UpdalHS lUnwarsel Hyriiulic Jack - Important In form alien Strut MnuntTocI V-Test CaLife Punch Riveling Tnol Tail Cahie Storage Cahme-ls Service Roundtable - March 201Q ISTA P 3 Client Senas £72. E71, E70 All All E92, F07. E8S.ES2. E90. E33.F1C FG2 F64 F07 F25 F01 FlO All All All Si Apnl 2010 SI April 2010 SI March 2010 S! March 2010 SI March 20 ifl BMW ALPlNA B7 Engine Oil Finer Nfi Misfire FaulLs Dia^iceis wth ISTA D Mi-1 nrN52K import art HTtKinBtmn *hen PrcnianTnng Ihs GME "---- Water Is Leaking intrHha Electronics Bo* InSI WS2K - Service Engine Soon Lamp la On .\itn Far.it Code 2A30 Starve 'Tw;ir,ni ri-nr^vn iPrfr-i-irtr’rvI Ti-«--lirtiP--il Qiinruirtl for E&S ES2 ESS. E60. ES2. E9Q ESO. ESI All E72. EH. E7(| ES2 EOS E60, EHS, ES1.E92 EOS. E70 EOO. E 23 Information Resources Service Information There are two sub-sections under Service Information. They are: • Service Bulletins • Software (SW) Versions Chart MfH'ii My 0*1 If K’i.I •■ii: Mp'.'i H i -1 MiWS-iaas L&aoul A Cl 0 £3 rSfuSlyh!: CP Tit KSn* D=ys Dfectortw ^ T1S M r-fiu Ettrnh Starch BMW of North America, llc What's N*w Repair Information Ptfodel Map *lnfomi3lHK1 added Vilnin ■Manuals; pnor 1o E30 •Mo-del Map the last 30 days Special Tools OED Service Information ■Special Tsois Database •Mode SOG Interface dais "Service Bulletins ■OBD II Dj-er.ievj and Dihre Cycle *SW Versions Chsrl ETM information •QEJD II Systems Operating Fluids ■Wiring Diagrams to E3S ASAP *GpsiaLiny F:mds BMW Hunter •WebEPC Technical Trailing ■KDS Align merit Data Instructions ■KDB Alignment i|4BMB executed s | DCS ^Training Manuals ■Dealer Communication System Parts Enfomiation Pilate rials Ordering ♦Bulletins ♦Order Form 24 Information Resources Service Bulletins Entering Service Information and Bulletins, allow searching and selection of Service Bulletins. Service Bulletins are searchable by: • General Search • Symptom Search • Component Search • Fault Code Search • Campaign Search • Bulletin Search • Date Search • What’s New - . ” V- . r ' , __ .v . •, M W.-B- 3711.3 - Til 1 1 Q BMW p| N-orLn Ame ric-a. LL.C I’.Tue'i hW:. H^:ir itYi m i 3an r.'r.lil Usi m ■■ ■■ ■.■r+" Hi J -*.‘K .-Pi Vkp HiU Ylikfl. 4p#w|T«4f usri ■Se'fcKC hVimH' v ■t.j..uV-u f'U!- ■VJ-j r Kib^kr'Hi LbfaU. «l L+. i^r •T. '.nu-.T.-. >- U | thVWHWrtW«l f - l ?fl—- Lp«'i: r-; r i::i ASAP L ri. n . 1 kir/ar -YAW*! ■+W ~'r r -*4* Wi rrr^n TAiifjrjl Tk‘jta~lrQ ■+IH ^ hV-llw| Vj. . *.< 'C! • i 4K-*- 11U ^ llffc J - 1 - r General Sarvlse Bulletin Search IVII I. inp total &«*•*** Tjrtf W*■ k< : -■* . ■■■:h>-?; innm :-i ..i j5■ si * Silii j ■ :.J, | Mmbi ] Fi hi ^i i riif. y is 26 Information Resources ■ Date Search Date Search allows the search of bulletins and measures by a specific date range. All groups or individual groups may be searched. ■ What’s New Search This searches for Bulletins and Measures added in the last: • 3 days • 7 days • 14 days • 30 days ■ Help If any help is needed for searching for a bulletin, this option gives a brief explanation on how to use the bulletins and measures search feature of WebTIS. ■ Model Map Allows the technician to find information on vehicle series, engine, and model year. The model map is based on digits 4-7 of the VIN. These numbers determine the breaks in major changes during production. SW Version This feature allows the user to obtain information on the latest software versions available for the workshop diagnostic and programming equipment (ISTA, ISTA/FJ ISIS). For information on current software, refer to: CenterNet / Aftersales Portal / Service /Workshop Technology /Tools Administration Installation & Maintenance /3g/ISPI Software Verification Matrix. 27 Information Resources Operating Fluids This feature allows the technician to find the proper operating fluids used in BMW vehicle by group number. jC to: fre-neral Se-ir-'h HulU ■! =p Coriiacl (.VibrnDs icr Operating Fluids Information C lick on Manual Name to View G*ou |j Hii me M nma\ Name iGroup Ham m l.tenu tal Ns me Group Maintenance god General Infermgiioo Group 32 SlfrSfinfl Grftjp 11 Fngine Group 33 Pear Axle Group 13 Fuei Svsfer'ri Group 34 Efskes Group 16 Fuel Supply Systems Group 35 Pedals Group 17 Rndimcr Group 35 Wh eels and Teas Group 13 F>:hi uel System Group 37 1 itegrated Srispena-on 8-vaiem a Group 21 Clutch Group 41 Group 23 V ?. nual Tmns;ri8s s ion Group 51 Fodv Ecn:prrenr Group 24 Automatic. Tran a mission Group 52 Group 25 Genr Shift Mechanism Group 54 Sunroof and Conors di-ble Ton Group 26 Drke Shafl Group 51 F eefricnl Svstem Group 27 T^r.^tfer Cass Group 54 Air Conditioning aid Heating Group 23 Dual "Clutch Transmission Group 97 Rod 1 ; Ca'jitv Sealing ear! Underecal eg Group 31 Front Axle Group 99 Car Gate F rnrl: nls 28 Information Resources Technical Training Allows access to technical training manuals online in portable document format (PDF). This can be extremely helpful for the workshop environment, but also allows a technician access to the training material before actually attending a class. WrfriNMr du uiuaju jin.k-1 h s n ■ L co “jrji r ■■ ■ i _■ i ■ Krw k ■ 11 ^ "»• i m _di I'lO KiCrt 'Ibt ffa ETW.l3lSfTTI.U3E IWilVn »"i.. H MCI nfa«triH Dpi Efr* -:-»P Ef im I'.r.r F crjiVI ur’sr Til 'up Dai TAzPrJul Trulilip -»l -5 >^n ■Tiirii Un.di ■MAP ■ ■-H--I J-Iplit N|.||l-l : .;r|Lvr ’■--Jrl FUi Technical Training 3 nformation Clici tn Cluiu NiintHr lii Via* |g= 0 N" 1 «'|' "i .;<■ J H . I ebsb rsr!T *!(■»* SM± £iij Cd^MI: SIM L0^KBT Ta chr^pg^ 51D3S. IKfl S-.tiCni ClJOMSiE ST Ml Chj-iiri D^narita jsifi CaiTjJeia Vetitft STEM £00 Mi! V!hi0r- 3 TOO 7 M£ L'oIT.E-IE+3 V Dtl 'Ll b -JTMSb ‘i’ j E- fViduelKn : lhw-|jr - ilQ]E IB CWTfJtiCd VEtlidb STBdl EHELCI jrdM RDdtfctir SMS 2000 Chjthjsi; £032 &.H,S'PJ.P/4n6: ~1&4& JK1 Syilfiiil D aiirtini iI£SJ I'lllL-JlLllLII Dl [nM T-ilL'llL^'J,' liVDl'kbMk £IW1 M3 Vetitlt ■21m E70 O-MTiiW-: ■■^ica- E6i CwTpfell VaticM !) SEM E,?(lCamp*l* *■ Vtrat-ryl: EB CuTptai Vallcta Pat 7| aTEQ= Eb-3 FJK vmdc 2002 Syilrni OiflnnOllJS STM? &^IW V>j«i 24 Z-iTTfiii-i V etude stsh :-JJ i f.t L^msk: EE' GunpMl VHUb ima r.tCIDTi^MI T-jii iilHlv, Wjil.t-lik sunft E0 : Spit'S '■' , ?aDn £02] 2007 HSOEn^ctT! simi ift? Eyilfiiii Dii.irtSij s-TEH E33 Lh Dye la bYfdib E&J VtHcM E3Z £M 2Wl SyslFT! £023 2007 0 »TKlVEt Upifllw “rtqrkbimfc 7 KjifiLJl S’, j!l’i:Ii ^rnj E'3 j: COiY^-ild OftliCUi 1 SMI 0Dft E> = rtT0i»C!5 > smi E.03CflfT^^« Vr+ncit sli-T,- E;seIi - -:i«3 1 i-V-Lhr.F li 5T7ijj MaiEh3007 LJ^K^Lia sum Gin Eta Carl ml iI2Ef l-tji Buff Aiiilil! SM± Cfcnptf Cnrlm] Wjrkfcq!# smz E02>£00 OvrTf Wt vrtiicl? 1 £101! ■=■■ >34 r.Lvh-l ifiK.hr* 1| 4Jl GfiHdliirJl'L 1.1] CDlTIfldlfi! VlhlUi £UEi£ E' - «>r.i Clcrci. wilii sun E71 Mtfitafe WirtJmc+f, SME tr.jrvi ELertronifj 1 lj £1122 6a%€oi LI? Oi'cic S20IS ChilSiS [Andlkfl I'l st t i: Crjili InijJi 'd H at RvJiiaff!. sum £ 1 Hi", c T ns rwj p qitj srB>j TKnrijkiay iJ&I EkeliMtc Tunanvacinva Wwfcb-Mk FOl CoffEirlr V-arj:': Ellfel E&>E5- GUTVHflli Vfltelfl ETB11 FD1 EDffiphib 'hhaNcJwi WaUb nk STiil 1 0wty Eisctoncs i £02] M CtT Ciwf L>tP-: 5:r; Sy-Jam ChufMw - All Maftb il£ll C Jf bfii'iTijlijn Con^UihY 5TJHZ God* EJhcivoi-: s- m zat E^O ■f-oimpws Va*if Mmn [In I'.fir ■! T 4 'EprniFhH r*: rrji’jl T..'j iiij ■TWi-g llkudi Pill* MS'l'llU' Vfaill 1-0 u£a : 1 p “ " 7^ rnii«n«iiHiii l>T“ ! [l E-M DUkVtkinHr fltMlfpH tpj "P^t&iw -H ,-i MM! MhHil Vn iitfi OM E r-.«r.v “r j :pi !• Ppn JLfAP -v.irfriC IKS kfdlak MIl'Wl GMvikii ’■--J r - ra'i 2- -la ri Yn-b— Bi!ai BMW of North America, LLC W •in 1 Uie *s Op ”0 Te *T Pa *Bl O http://www.bmwtis.net/ - TIS: Mode! Map - Microsoft Int,** |«] F select a Model rind/er r. Series an4 r fl^ en E r.^~ = and/or r. Year and click The Eubnrit turtor to vis tv a list of all applicable BMW or ■, eh: lies that rna:ch your selectiors-. the Sara available in the i nop-ir j,r ? svih be * ! :ercd n? you mpk? Ejections to prevent inv^id cpnbinutiors. Ckck Tc R.fEit bi.i—on ts ?-initio!ire th- form if you wish to nokr revv selections- Modal i 22 CCH ivQrtibie Serl-as =22 Year N52K 2002 , 2009 , 2010,2011 2 L‘_73 Print I-! ^ r:.. ITT i/9 lem 35 Information Resources OBD All OBD information is stored under this option. The following menus are available: • Model $06 Interface data • OBD II Overview and Drive Cycle • OBD II Systems HfliiU > n$ r wiy cant* hi- 1 •■li: t.' -.;i Cl E FtiteajQht CP Hi-ii: F©ia:i LdOOJl ■# Tit DCSllflt Dfectortw Mrrnu Stanch BMW of North America, LLC What's R&w Repair Information Pflodol Map "Information added oil h in "Manuals p n ^ r 1o E3G "Model Map the Iasi 30 cays Special Tools OBD Service Information “Special Taels Database ‘Mode SOS Interface dal a *3eivice Bulletins •OBD ll Cr.ar.iei.'j and Dr he Cycle + 3W Versions Chsrl ITM information "OSD !l Systems Operating Fluids "Wring Diagram g tci E30 ASAP * Operating Fluids BMW Hunter •'.VebEPC Technical Trailing “KDS Alignment Data Instructions •KDS Alignment (4EMB executable! DCS "Training Manuals ■Dealm Communication System Parts Enfomiation Pilate rials Ordering •Bulletins ♦Order Form lor WaomaiMi 36 Information Resources ASAP Aftersales and Assistance Portal This option is utilized to access information on: 1. Installation Instructions on original BMW accessories 2. Parts Information 3. Web Based Electronic Parts Catalog Search i . : Search l&tms |£h] a &\\ hews Picffc ► Kile- Map Said Pjirif SiUJiJj':-- SuDDligrT Paris B lrrfuFrrjttoiri jig ajidin fliua Jt j F-w^i .^1 i? Ei££^iUunmi tni juat« h 11 pi: J |W?.\ parts - □. p. ca rrntt Os j'acigePi of i. d u ? Cf P>- 5: COT. Ttdfarfc rfi TnbH neS: 37 Information Resources DCS Dealer Communication System Allows a search of DCS messages released. The DCS message may be searched by: • Date • Subject • Keywords or Phrases Note: If all DCS messages stored need to be recalled, leave all fields blank. Dealer Communication System Thi3 form is used to search for existing PCS Messages Please Nutui whan entering dates you must follow the MfWDD/YYYY format. Press the Se = reh button t c. retrieve a list of messages that match the cntersa currently entered Leave a! fields blank and press the Search button Id retrieve 3 list of ALL messages HO TE: Only Paris DCS messages of a permanent nature are stored in 71$. Model ^ up Qrjj I.h ::l V'/^l -li ^ t.Ii=-I Message Date Expiration Date Message Subject: Message Key Word/Phrase: Search Clear 38 Information Resources Materials Ordering Several engineering information material have special SD part numbers. These part numbers cannot be ordered via the conventional parts ordering system. They have to ordered via this interface. Examples of material ordered here are: • Inspection Checklists • QC1 Checklists Materials Order Form M rtfreriala 0 rrd Hr ing Gc LOi v ■Smok Order Form Order For nr: SIP Urds i Farrn F.nd Orita r TF YOU Know THE ]TEM NUMBER(S) THAT YOU WANT TO ORDER, CLICK THE 'QUICK ORDER FORM" BUTTON. IF YOU DON'T KNOW THE ITEM NUMBER( 5) AND WANT TO BROWSE ALL AVAILABLE ITEMS, CLICK THE 'ORDER FORM" BUTTON, iThi i i/j&bnut lfin" 39 Information Resources 40 Information Resources