Table of Contents Integrated Service Technical Application Subject Page Introduction .6 ISTA Operating Modes.8 HO Workshop Mode .8 Online .8 Offline .8 TeleServices.8 Data Exchange with Other Systems .10 ISPA Broker.10 JET Stream .10 Distinguishing Different Makes .10 General Operation of the ISTA Workshop System .11 Options for text entry (on-screen keyboard) .13 Quick System Overview.14 Starting the ISTA Client.14 Checking the Operations List .15 Selecting a Vehicle.16 Selecting a Diagnostic Connection to the Vehicle.17 Creating an Operation.19 Creating a New Operation or Selecting an Existing Operation ... .20 Perform Vehicle Test .21 Display Fault Memory .22 Editing a Test Plan .23 Running a Procedure.24 Terminating an Operation.25 ISTA Menu Structure.26 Start Mask.27 Displaying New Items .28 Identification .29 Vehicle Selection .29 Operations List .30 Filtering the operations list.32 Vehicle Identification Number .34 Initial Print Date: 04/10 Revision Date: 05/10 Subject Page Reading Out Vehicle Data .35 Identification Operation.36 Reading Out Vehicle Data via the Connection Manager.36 Basic Features.37 Incomplete Entry of Basic Features .38 Operation Information.39 Operation Details .39 Vehicle Details.40 Operations Report .41 Print operations report or diagnostic report.42 FBM Reports (FASTA).42 Vehicle Test.42 Control Unit Tree.43 Control Unit Functions.44 Identification .44 Diagnostic query.45 Component activation .46 Control unit list .47 Activities .48 Information Search.48 Product Structure.48 Filters.49 Function Structure.51 Components and Signals.52 Text Search .53 Additional general information on the text search .54 Assisted Troubleshooting.55 Fault Memory .55 Display detail table .57 Fault Pattern.58 Selected fault patterns .59 Service Function.60 Workshop/operating fluids .61 Workshop Equipment .61 Text Search .62 Measuring Devices.63 Service Plan .64 Flit List.64 Viewing a Document.66 Text Documents .67 Wiring Diagrams.68 Display several documents simultaneously.69 Subject Page Whole Screen .70 Zoom Function .71 Test Plan .72 Displaying and Editing a Procedure .75 Message.75 Substitute value input .76 Question.77 Displaying and editing a procedure in BST mode.78 Symbol Bar.79 Start Mask .80 History list .80 Administration .81 Client settings.81 Language settings.82 Dealer data.83 Software status.84 Connection Manager.85 Operating Mode .87 Status Display.88 Printing .89 Help Functions .90 Table of Contents.91 List of Abbreviations.92 Units Converter.93 Minimize Workshop System .94 Close Operation/application .94 Operations .95 Creating an Operation.95 Identification via operations list .95 Identification via VIN Entry .96 Vehicle Identification by Reading Out Vehicle Data.96 Vehicle Identification via Basic Features .97 Identification in “TeleServices” Operating Mode.98 Statuses.98 New.99 In progress.99 Copy of an operation or parallel operation.99 Interrupted.100 Terminated.100 Re-open terminated operation .101 New operation to be created and opened .101 Simultaneous access to an ISTA operation .101 Subject Page Time-dependent status change .101 Workshop PC .101 ISID in offline mode.101 TeleServices .102 Terminating an operation .102 Abbreviations .105 Glossary.106 Fault Messages and Fault Rectification.107 Integrated Service Technical Application (ISTA) Model: All Production: All ■BIIBTHBS After completion of this module you will be able to: • Identify the components of the ISTA System BMW 3rd generation Diagnostic Equipment. • Describe the operation and different functions of the ISTA System. • Properly utilize the ISTA System to search for technical information related to the repair i.e. wiring diagrams, repair instructions, functional descriptions. • Navigate and operate proficiently all aspects of the BMW 3rd generation Diagnostic Equipment. • Properly diagnose BMW Group Vehicles using the ISTA System. 5 ISTA Introduction ISTA or the ISTA workshop system consists of several functionally oriented system com¬ ponents that communicate with each other via LAN, WLAN and Internet. The entire sys¬ tem supplies up-to-date diagnostic data and information from BMW headquarters. The primary applications of the terminal devices are powerful diagnostics on the vehicle, with various options for vehicle identification for highly specific information searches and guided troubleshooting. The associated software is a client/server solution known as ISTA. The ISTA client software is installed on the Integrated Service Information Display (ISID) operator devices and the workshop PC. It communicates with the ISTA server soft¬ ware that runs on the Integrated Service Information Server (ISIS). ISID can operate tem¬ porarily offline and then be resynchronized later with the server. In a large dealer organi¬ zation (HO) workshop, several ISIS may be present. u n f fr if wi '-.U R* U __ H 7L .M If W H il! 'I~T I. I I I r ■ 4 l it ■'■■a, L CD. m- ]« 4 I Sol) M_ t/ f(r -X - “T T TIT Note: For more information regarding ISTA, please refer to Dealernet and select: Menu>BMW>Aftersales Portal>Service>Workshop Technology and access the ISTA User Manual file. You can also type Workshop Technology in the search engine and that will prompt you to the correct web page. 6 ISTA Integrated Service Information Server (ISIS) ISIS is the workshop server. In addition to other applications, the server-specific compo¬ nent of the ISTA software is installed on ISIS. The workshop server is connected with BMW AG via an internet link. BMW AG makes the data available via the ISPA Broker and JET stream. Integrated Service Information Display (ISID) ISID is a mobile tester for workshop use integrated into the workshop network. The scope of delivery consists of a control panel, a base station and accessories. An ISTA client is installed on the ISID. The device can be operated “online” (in conjunction with the ISTA server) or “offline” (temporary interruption of connection with the ISTA server). Integrated Measurement Interface Box (IMIB) The IMIB is a powerful measuring instrument that is used in the BMW Group dealer orga¬ nization. It contains several measuring units that can simulate the performance of an oscilloscope or a digital multimeter. The IMIB contains adjustable current and voltage sources which can be used as voltage and current supplies. You can use the IMIB as a multimeter, even if not connected to ISTA, or execute more complex functions with ISTA. You can establish a link between ISID and IMIB via LAN or WLAN. The IMIB can be operated in two modes in conjunction with ISTA: • Interactively as a manually adjusted measuring instrument • Embedded in test processes as an automated measuring instrument With the manually adjusted measuring instrument you can make manual settings in the relevant masks once a connection to the measuring instrument system has been estab¬ lished. The results are displayed in the mask. For additional information, see IMIB section. With the guided measuring instrument, the measuring instrument system is automatically adjusted via program instructions in the test seguence. The results are displayed in spe¬ cific masks and evaluated by the program. Integrated Communication Optical Module (ICOM) ICOM is a communication device and constitutes the diagnostic interface to the vehicle. It is connected to the vehicle and can be linked to an ISID via a connection manager. Thus ISID can communicate with the vehicle, e.g. for automatic vehicle identification, or for executing test programs. Integrated Service Access Point (ISAP) ISAP is a communication device (Access Point) for linking WLAN-capable devices to the workshop network. 7 ISTA Personal Computer (PC) You can also install an ISTA client on a PC or a workshop PC, for example. As these devices are fixed, a PC is primarily suitable for information searches. Printer Approved and standard commercial network printers are used for printing jobs. ISTA Operating Modes HO Workshop Mode In the HO workshop mode, the terminal devices can be operated both “online” (default) as well as “offline”. Online In this operating mode, the client and the workshop server are located in an HO work¬ shop and are connected via the local workshop network (LAN, WLAN). An online con¬ nection to BMW AG is established. ISTA software can be operated on a mobile ISID and/or a stationary workshop PC. The online link not only supports the prompt update of ISTA data and software, but also provides access to data from other systems at BMW headguarters. Data access usually occurs in the background when certain functions are accessed. Offline In this mode, the client is temporarily separated from the workshop server. For example, this is necessary if the ISID is used on a test drive with the vehicle. The changeover from online to offline mode and back again is performed by the Workshop Management System (WSM). Once the client is online again, the software synchronizes itself automati¬ cally with the workshop server. The same thing happens if the server crashes and is avail¬ able again at a later point in time. TeleServices In the “TeleServices” operating mode, communication with the vehicle is performed via the mobile phone network (GSM). The vehicle transmits a service call to the central TeleServices switchboard (TSSB) either automatically triggered by Condition Based Service (CBS) scopes or manually by the driver. In the process additional fault memory data and control device information is transmitted in the form of a file. This data is trans¬ mitted to the home dealer of the customer via the TSSB and can be read out there with ISTA. This option is only available if the application for ISPA service advice and order control has been installed on ISPA. ISTA is then called up in the “TeleServices” operating mode by the service advisor from the ISPA Client. The first mask that is displayed in ISTA after it is called up in this mode is the fault memory list of the identified vehicle. 8 ISTA Only limited ISTA functions are available in the “TeleServices” operating mode. No direct link is established with the vehicle at any time. TeleServices components TeleServices on workshop PC (no current screenshot) TtcMol Apple MINI Service Werkstattsys die r^rjeujj-JeftJfHnen . After the data has been read out, the “Fault memory” mask is displayed. From here a test plan can be accessed. You can now search for information objects. 9 ISTA Data Exchange with Other Systems ISPA Broker Score Broker is an online interface with BMW AG. It enables the calling-up of information on technical actions, fault patterns (Customer's own words/Customer's quote, qualified), vehicle details, repair history and vehicle rundown. The information is integrated into the respective masks and requires an online connection of the ISPA Broker to BMW AG. (Not yet in US) JET Stream JET stream is an online interface to BMW AG. It provides updated software (content and system packages) and transmits nonprocedurally defined data to the vehicle description module (FBM) at BMW AG. The information is integrated into the respective masks and requires an online link to BMW AG. Distinguishing Different Makes The user interface is standardized for the BMW, MINI and Rolls-Royce brands. The vari¬ ous brands - depending on the authorization of the respective business - can be identi¬ fied by the different colors of the active objects in the display. A marked object is thus highlighted on the screen in the respective brand color. Furthermore, depending on authorization level, the brand in the header of the start mask will be displayed as text. Colors and logos are listed in the table below: Brand Logo left Logo right Color BMW Group Multi-brand Cealers BMW Service Workshop System MINI Service Workshop System turquois e BMW BMW Service Workshop System blue MINI MINI Service Workshop System Rolls-Royce Rolls-Royce Motorcars Service Workshop System chamois 10 ISTA General Operation of the ISTA Workshop System The graphic displays on the screen are known as “masks”. These contain information and control functions that enable the user to operate the ISTA workshop system. The masks normally have a standard structure. They are divided into the following sections: 1. Symbol bar 2. Header 3. Navigation area 4. Content range 5. Comment line 6. Action line 1 2 3 4 5 6 11 STA Symbol bar The symbol bar is visible in all masks. The functions that can be called via the individual symbols are described in the ISTA Menu Structure Chapter. Header The vehicle identification number and the basic features of the identified vehicle are dis¬ played in the header. The vehicle identification number is only displayed if the vehicle has been identified by entering or reading out its vehicle identification number. Navigation area You can navigate among the individual functions of the workshop system using the: 0 main menu (first line) 0 submenu (second line), and 0 tabs. The selected menu items or tabs are marked in the appropriate brand color. Content range This is where you will find further selection options and information. A white arrow point¬ ing up or down identifies the column that is used for sorting a selection list. Comment line The bottom part of the content range may also contain a comment line in which you will receive additional information. Action line Various buttons are shown here according to the content range. 12 ISTA Options for text entry (on-screen keyboard) In various masks, it may be necessary to enter text or characters. In general, this can be done using the PC keyboard. By clicking on the “Keyboard” button you can fade in the so-called “on-screen keyboard”. Only keys that are necessary to make valid entries at the respective function step are enabled on the on-screen keyboard. Impermissible charac¬ ters cannot be selected with the on-screen keyboard. A second click on the “Keyboard” button hides the on-screen keyboard. Integrated Service Technical Application VIN VA200D8 identification Vehicle test 1 Information Guided 1 search troubleshooting Product fun ebon structure structure a! /•] |w ] □0 [ip] [F P?~ Itacij [X] VIN: Vthlel#: Vehicle selection Operation information VIN Read out vehicle data Basic features Basic features VIN Date/time Status E46 / 320d / TOUR / M47 PE46572 16104/2008 12:13 Interrupted ▲ E46 / 318i / SAL /M43/TU JJS7307 16/04/2008 12:11 Interrupted ■ E46 / 310i / SAL / M43JT U AY27004 16/04/2008 12:11 Interrupted E82 / 136is / COUPE f N54 VE99063 16/04/2008 1126 Interrupted E90 /3901/ LIM / N62 PR23000 16/04/2008 1082 Interrupted E91/3101/ TOUR / N46 KW69004 16104/2008 1023 Interrupted ■ E32 / 750(1/ LIM f M70 DC71313 16/04/2008 10.26 Interrupted E32 / 750iL / LIM / M70 DC71313 16/04/2008 1026 Interrupted E32 / 750iL / LIM / M70 DC71313 16/04/2008 09:37 Interrupted E4€/318Ci/COUPE/N42 PK62200 15/04/2008 11:15 Interrupted E82 / 19Sis / COUPE f N64 VE93063 15/04/2008 11.09 Interrupted E82 /13Sis / COUPE f N64 VE99063 14/04/2008 13 49 Interrupted ▼ Operations filter Default Filter Set operations list standard fitter Accept Operations list The selection of an existing procedure is not suitable for the “Short introduction” provided here. Therefore change to the “Read out vehicle data” tab. Selecting a Vehicle There are four options for initiating vehicle identification: 0 by selecting an operation 0 by entering a vehicle identification number 0 by reading out the vehicle data, or 0 by selecting basic features. The most reliable way to identify a vehicle is by reading out the vehicle data from a con¬ nected vehicle. ► How to identify a vehicle by reading out the vehicle data and automatically creating an operation to do this: 0 Click the “Identification” main menu item in the navigation area. 0 Select the “Read out vehicle data” tab and follow the instructions provided. 0 Click the “OK” button. Integrated Service Technical Application A 0 ;0B [if [teLr ? x| VIN: Vehicle: Preparations for reading out vehicle data After a short interval, the connection manager appears. 16 ISTA Selecting a Diagnostic Connection to the Vehicle The ISTA communication devices from the HO workshop are entered into the content range of the connection manager. ► How to select the communication device: 0 Determine which ICOM is connected to the vehicle to be identified. 0 Select the appropriate components in the connection manager and click the “Set up connection” button. Connection manager 17 ISTA After the “Set up connection” button is selected and clicked, the connection will be set up. The tester performs a vehicle identification. To do this, it reads out the vehicle identifi¬ cation number from the vehicle. The progress of the identification procedure is displayed on a progress bar. Integrated Service Technical Application VW: Vehicle: Identification Vehicle test Activities Service plan Vehicle Information Operations list nUMMi Bukfe.lur» • Connect vehicle interface ■ Switch on vehicle Ignition. Identification operation Ju Read out vehicle Identification number (V1N)... Identification procedure 18 ISTA Creating an Operation After the identification procedure, the workshop system tries to uniquely assign the oper¬ ation to an existing operation. If this does not succeed, it automatically creates a new operation and switches over directly to the “Operation details” mask. If operations with the same identification features are already available in the workshop system, these will be offered for selection in the “Assignment/generation of operation” list. Assignment/generation of operation u X Basic features VIN Date/time Status | E90 / 320d / SAL / M47/T2 VA20008 16/04/2008 13:38 Terminated E90 / 320d / SAL / M47/T2 VA20008 15/04/2008 15:33 Terminated E90 / 320d / SAL / M47/T2 VA20008 18/04/2008 16:18 Terminated Cancel New operation OK 19 ISTA Creating a New Operation or Selecting an Existing Operation ► How to assign an operation: 0 Select an existing operation or click the “New operation” button. 0 Click the “OK” button. If no unigue assignment is produced (e.g.: the other operation is open or several suitable operations are available), a corresponding pop up is displayed. Additional information is available in “ISTA Menu Structure Chapter” under Operation details (without an online connection to BMW AG). Integrated Service Technical Application 1 8 i_j ? | jLxij Vehicle 3‘lE90«AU320dWyU7/T2iAUTlEUR LU2004/11 Operation Information Operation details for “Technical actions” and “Customer complaints” reguire an online connection to BMW AG. You can specifically search for various types of information via the “Search for informa¬ tion” button. You can start the vehicle test by clicking on the “ 20 ISTA Perform vehicle test” button. Perform Vehicle Test The vehicle test runs automatically the first time for each operation. During the vehicle test, the “Control unit tree” submenu is displayed by default. Alternatively you can switch to the corresponding list of control devices by selecting the ’’Control unit list” entry from the submenu. The control unit tree displays the maximum number of control units installed in a vehicle, and their assignments in the respective bus system, in the form of a chart. At the begin¬ ning of the vehicle test, the rectangular symbols are not colored. Non-installed control units in the identified vehicle are shown in gray in the display. Currently processed (or selected) control units are displayed in the color of the mask. While the vehicle test is being performed, you can follow its progress on the screen as the displayed symbols are updated in real-time. From this mask, you can if required restart the vehicle test or also call up control unit func¬ tions so that you can read out measurements or activate actuating elements. Before you can access a test plan you must first display the fault memory. ► How to view the fault memory: 0 Wait until the vehicle test is completed. 0 Click the “Display fault memory” button. I-CW rr-c4N fault memory: Available • ECU fipcndrc • ECU lot mszmdnj ECJ nutfrteil Stan Cali up vehicle test ECU functions Display fault memory 21 ISTA Control unit tree at the beginning of the vehicle test Display Fault Memory After the vehicle test, go to the “Fault memory” mask. The read-out fault codes and the associated description will be listed. From this mask you can calculate a test plan. ► How to calculate a test plan: 0 Click the “Test plan” button. Integrated Service Technical Application A DO 1 1 e oil ? M |x VSAiJ320d/Mi7;T2iAUT n s system 0 7 ABL B8612.50006 CCC Navlgetlonsfunhtlen o 7 ABL B6S12_«0100MASK Versorgung 0 8 ABL B6590_10000-Navigat>cnssystem Japan o 9 I Ms: 11 Fitter: Default O NrtraiM e Pertorrrec a Mnrnsrd ♦ Carr: Back Show! Hid. Oii'l»|r.n*ri Display Test plan 23 ISTA Running a Procedure A procedure (service program) is primarily designed to identify the cause of a fault. Further-more, service functions can be performed via procedures. Information can be dis¬ played within a procedure, as well as measurements read out or entered. Furthermore, gueries can be made available via selection screens. After a procedure has been carried out, additional information will be added to the test plan, if this turns out to be necessary for further fault search or fault rectification. In the test plan, you can select and start another procedure. The following mask gives an example of a guestion with the options “Yes” and “No”. Integrated Service jl . Z"j Technical Application [W : Z] [E S [?] M [* VIN VA2OO08 Vehicle J'/ESWSAUJWdlMdT/TflAUTJEUR LL0004J11 B6£90_10000-Navigatlcnssyttem Japan a i* Funktions- bdIChftiUllfl Oata transfer to following control unit faulty: Navigation system Japan Chock: • Fust for Navigation system Japan • Power supply for Navigation system Japan ts the fuse OK? is the voltage supply OK? 1 Y«» 2 Nil Function The . jpjfiKc -®-:ic»- o' Tfis navigation system is .-.w fo- ic».tc ; patfnrto hi trantmtr-d Py siteltes Tt* sgrvil: ate received 6y the GPS jo'wI ;n trie vehicle, piece to the n*>iaatun :orrcir.tr as arfcud: and i:natu:o oata Tne navigation co-pjtcr uic: Ca-uA oi«f Xi(t' or tha CPS 'd«i 9 *U:n oyttam u arty fotsfcls «*t«»n vata a in mb’CAa hi: nI t>n>l l«n lil*. xtNir«x h inlKijiii.nd i r nil >, luimx •*. i , J , !i'.ni)!ir «iil Navigation computer with GPS receiver, hard drive and gyro censor: The -•ap dit-e of ro rus-gsoo’ crmp-tc* Th: nautaaiwn lomptfcrccifbnK the vtclile po:h>on < oara The luire't po-ahon is ;h:**ri in Tf» o'-board rwntot n ths 30 :r 20 r^ap l k M anv -1 t:«wi n‘Imi m :n*ini«li n III* mr»iaiHiii linin' »i Rtfcddoii « mif- rnim ti. on eetectjbie r-te'tj |va mihnwey. *«j mitrrwy. etc ) The cacu^ed *wte t shown n VV-ic th: vehicle i: tic no dit.ea tre -■X'.igjdni c impute- s.ti Ihc OSC 0FAV1. 5Jg*oi ta hem OSC and rf unur .on in a massage via MuS”; All vijihl Vttll iTy rrn'.r, kfttwfi 11 ivliLks n) iinailli'rtnn rwrtvjtinn • »/r 1 mp»n ipch-nkigf Repair .ini maintMa'v*n v**irk on me t tfrimg*n f (LUB) *:hiiiM n?t he cerTormefl urrl tf»? tpecllc cutwmrr contact prrton f v ttw tpccllc -«ehck has bwn consulted (sm Cp. Manual;. lmor:pc< hand. may le-ad to ctroeq. damapefasto:. safety risks. CwdltuK I ilKplir/ ISTA usage notes pop up 27 ISTA ISTA Home page In the start mask you can: 0 read new items. 0 access standard functions via the symbol bar. 0 access “Identification” main menu and initiate an operation. 0 access the main menu “Activities” and search for vehicle-specific information. When working on a vehicle and going through the main menu using the menu items “Identification”, “Vehicle test”, “Activities” and “Service plan”, you normally work from left to right. Displaying New Items The content range of the start mask contains a multicolumn listing of news from BMW headguarters. The columns have the following meanings: 0 News: shows the titles of all available news items. 0 Date: shows the date on which the news item was last edited. When the start mask is opened, the news items are sorted by date, with the most recent entry at the top. You can delete older news items to make the list shorter. ► How to change the sorting seguence: 0 Click the column header with an arrow symbol in the start mask. ► How to change the order using another column: 0 Click another column header. The arrow symbol jumps to the corresponding column. The new order is retained until you guit the start mask. ► How to access a news item: 0 Click a news item. The selection bar jumps to the corresponding line. The “Display” button is activated. 0 Click the “Display” button. The selected news item is displayed. 0 Click the “Close” button, to return to the start mask. 28 ISTA Identification A vehicle can be identified with any of four approaches. During identification, to assure unique assignment of the diagnostic session, a new procedure will be created or an exist¬ ing one used. You can obtain detailed information on administering procedures in the “Background information on the procedure” section. Vehicle Selection Before you can work with a particular vehicle, you must initiate an operation. The first step is to select the vehicle ► How to start the vehicle selection: 0 Click the “Identification” main menu item in the navigation area. If you do this from the start mask and have previously created operations in the workshop, then the “Operation details” tab is automatically selected. If you have selected the “Identification - vehicle selection” menu from an open operation, the workshop sys¬ tem changes over to the “Operation details” tab and displays the “Close operation” query. Integrated Soraloo n 4 jQ "qT] Technical Application Id If - kJ V1N VA200G8 ld»nlifitjtion I Vahid test .» c 37ES1M • AMP 0 I errrmaee ©peramen Q Interrupt operation • CCC-ANT • CCC-ASK | • SM8F Bogota vehicle handed over to eustetier on# faults • CAS »MI p*»«ent n vehicle nu« pe deleted wish the 'unction “Cult* delete*. • CCC-A • CDC • CIO Cancel OK • DAB uignai tunoi • DSC Dvranlt StaJillfc# Control MK60 • DMA amt theft alirn system ▼ FauKmofior# Available • ECU rrjccncra =CU nst t:p:na*fl • fcCUrotfttid D*vpUv --' i 29 ISTA “Close operation” dialogue 0 Decide whether the ongoing operation should be terminated or interrupted. Operations List In general, the vehicle identification /operation administration tries to uniquely assign an existing procedure or independently generates a new one. If no unique assignment is produced (e.g.: the other operation is open or several matching operations are available) the “Assignment/New” pop up or even the “Decision Operation/ VIN” pop up is displayed. Note: In the “Central/online” operating mode (TeleServices and OSS), the “Operations list” tab is not provided because there is only ever one operation there. The operations list is automatically brought to the front when you select the “Identification” menu from the start mask. The prerequisite is that procedures are already available in the “New”, “Interrupted” or “In progress” statuses. Terminated operations do not become visible until the adjustable filter has been set accordingly. Kegrjtcd ServUt Tachncd Application A * no ^ S' X Vthtalr IdtrlTcit or VbHkIb tatt 1 VahlcJa mrornatlan k VK Raadout vaWcia data Basic faaiuraa — 1 Bu |0rtMtr«| Ap# t«r.4lk<' LaJ * * ;U Ejs} x Vthui* X R»**C9» a GErZGiXS ljMM*fTUMKN0Uft ILflOUflO S^fvln T •chmsat VP. LC313T3 “Operation information” submenu, “Vehicle details” tab (no current screenshot) Note: The standard series equipment and special equipment listed in the “Vehicle details” mask corresponds to the state of the vehicle as it left the factory and may diverge from the present state of the vehicle! 40 ISTA Operations Report By clicking the “Operations report” tab you will receive a report on the ongoing operation with the dealer data and the data on the respective vehicle. The report is constantly updated during the execution of the operation. Integrated Serv*oe '»:hni:i ApplctL-an virr *c j nmi s g g 8 u a?o«iiva34MtCtt*:uR 11 arasior VtWok lalttban Operidon infomuban Operation details IOr,||>T Stksra AiC Sp.io.o. UlPS2<7#ftl(U 103 43-190 Mildew V#rr»t#«b»p*Trr^fnunrr-r 33000 B(!) abk’unnr 3 XK ISTA Verging Vorgengkldentf'lcr**" ISPAOuidt vorfjngsbeglrt' MC432C03 flMM* ra^fTev f I denti cy* er rinaib e titiuMWlKmntr F il'fwofld Min F 2 t*rgest«llmjiin«r Mirk#' A 01 «S 4 M 4 WPKW 3‘ Meter Lankung. Biujarr: 1-ML.r# HO: Qefcitrtwegttrecke. Typicfttttiol: V#rkaufib«z»«hnur»g ArUriae Hubraurr Cv.riab# I-Siufa W»rl Syiterr-et^'n 1 2 203 Oat aril Li rid 2.010.0 VF71 Lirderiuv'livung: 320«i HECK Kuei**-*lefor«. 20 MECH KA7 EUR WO SAL “Operation information” submenu, “Operations report” tab The screen display for the operations reports differs from the printed report because of its colored displays. The following information blocks are contained in the operations report: 0 Dealer data 0 Vehicle data 0 Customer complaints (customer's own words, customer's guote, gualified) 0 Start of operation (date, time) 0 First vehicle test 0 Fault memory data from the first vehicle test 0 Test plan diagnosis start (first test plan) 0 Test plan diagnosis end (last test plan) 0 Information object selected (title, document type, identifier) 0 Process object selected (title, start, end time stamp, identifier) plus process steps (inputs/outputs, ECU functions, measuring instruments actions) 0 Vehicle test diagnosis end (last vehicle test) 0 Fault memory data (last vehicle test) 41 ISTA Print operations report or diagnostic report ► How to print out an operations report: 0 Click on the “Print” icon. 0 Select the “Document” option. 0 Click on the “OK” button. FBM Reports (FASTA) FBM reports are always automatically produced in the background when an operation is terminated or interrupted (exception: OSS) and forwarded to BMW AG. In offline mode, the FBM reports are not created until the system is synchronized with the server. Vehicle Test The vehicle test determines the control units installed in the vehicle and their variants, as well as their special equipment. Furthermore the vehicle test reads the diagnostic and service-related data from the control units and generates test plans, which become part of the service procedure. In the first vehicle test within an operation, vehicle-specific FASTA data are determined and logged. Prerequisites for the vehicle test: 0 Vehicle identification With manual vehicle identification the primary vehicle test starts by clicking on the “Perform vehicle test” button in the “Operation details” mask. With automatic vehicle identification, the vehicle test runs in the background of the “Operation details” mask. By clicking the “Perform vehicle test” button, the workshop system switches to the “Control unit tree” mask and runs the vehicle test in the foreground. If required, for example after repair or modification work, you can restart the vehicle test manually. Note: For the E21 - E31 Series, there is no vehicle test available. Clicking the “Perform vehicle test” button in the “Operation details” mask takes you to BST mode. Furthermore, the “Vehicle test” and “Activities - Guided troubleshooting” menus are inactive. Note: The “Operation information” submenu, “Repair history” tab function at present is only available in Germany! 42 ISTA Control Unit Tree The “Control unit tree” mask shows the configuration of the control units. While the vehi¬ cle test is running, the symbol of the directly accessed control unitwill be displayed in the color of the mask. The vehicle test identifies the installed control devices and reads out the fault memory and the control device characteristics. At the end of the vehicle test, the symbols in the control unit tree indicate the test result by means of the following colors: 0 Green: control unit is responding 0 Yellow: control unit is not responding 0 Gray: control unit is not installed. Control unit tree (after vehicle test) ► How to repeat the vehicle test: 0 Click the “Start vehicle test” button. In the “Control unit tree” mask, the control unit symbols are updated again according to the vehicle test just completed. ► Thus the vehicle test starts automatically behind the “Operation details” mask: 0 Select “Identification” -> “Vehicle selection” -> “Read out vehicle data” in the navi¬ gation area to perform an automatic vehicle identification. 0 Continue as described with the “Read out vehicle data” tab. 43 ISTA The buttons in the action line do not become active until after the vehicle test, and have the following functions: 0 Start vehicle test: repeats the vehicle test. 0 Call up ECU functions: switches to the “Control unit functions” mask. 0 Display fault memory: switches to the “Fault memory list” mask. Control Unit Functions The control unit functions become accessible if at least one vehicle test has been com¬ pleted for the ongoing operation. ► Flow to call up the control unit functions for a control device: 0 Click on a control device in the control unit tree; or 0 Select a control unit from the control unit list. 0 Click the “Call up ECU functions” button in the action line. The following control unit functions can be displayed in three different tabs: - Identification - Diagnostic guery - Component activation 0 Return to the original mask by clicking the “Close” button. Identification The control unit function “Identification” is selected by clicking the “Call up ECU func¬ tions” button. “Identification” tab lnt«ar«t*< Sorvko Technical Applkartoo Control unit function* - TRM [SI in >: [*?; > l 7 tti V«liitl«. yiE9Cl5AL/32D4M47IT2.WU'nEwR LU2004.M1 ? 53 44 ISTA The “Identification” tab contains the following data: 0 ECU Name: name of the control unit version. 0 ECU Status: communication status (“ECU responding”, “ECU not responding”). 0 ECU Information: this is where the ECU readout specifications are listed. The buttons in the action line have the following meanings: 0 ECU Test: reads the ECU data out again. A progress display keeps you up-to-date with progress. 0 Close: closes the display of the control unit functions and returns to the original mask. Diagnostic query Access the diagnostic guery by clicking on the “Diagnostic guery” tab. The content range is divided into two sections; The “Control unit functions” table lists the sensors belonging to the control unit and the “Function and status display” area indicates the current signal status. Depending on the control unit, several sensor may be combined in groups whose entries you can open by clicking so that you can reach the individual sensors. Multiple selection is possible. Service Ttctwcai Affilcjtlon a |7] !w gfl |a,| T1 HI x .. . 3VEttDi«l_a20.ilWxten CCC-A Application* CDC CD CHangar CID Centril h/onnitlon Duplay DAB Dlgral tuner DSC Dfnent: Stibiily Control MKdO DMA artti-lhaft aam ▼ Fjjf. menory Aviilihlc • £CUr«sp:n:ra • £CUratrc:p^iS*fl • £C r»:t tier S'.irt vehicle tat9 Cal up Display t*u»t nemerj “Control unit list” mask The buttons in the action line have the following functions after completion of he vehicle test: 0 Start vehicle test: repeats the vehicle test. 0 Call up ECU functions: only active if a control unit is previously selected. Changes over to the “Control unit functions” mask. 0 Display fault memory: changes over to the “Fault memory” mask. 47 ISTA Activities Information Search Three different structure searches (Product structure, Function structure, Components and signals) and a text search are available in the “Information search” menu. Prerequisites: 0 Vehicle identification. Product Structure In the product structure menu, you can search for information in the main and subgroups. In the left-hand column, the required product group can be selected. The previously selected elements are clearly displayed in the “Selected structure elements” column. T u ?; M. |X| Integrated Servtoe Technical Ap pleat on [Aj j# |>| □0 jS? VIM vwoooa • •Mclo yieWlSAi.OTOOlM4;iT7JIAU-»^llP L 1.9004/11 Idemnaxer Vehicle test Activr** Service plan rf or nation search OulSM roubleshooting Sorvtco function vtoraamep / Operating fluids Measuring devices Function •rructwro Conponorxs and tgna« Text searth 1100 E-*a»n«, porartl 1111 engine block 11 1 ? cylndor hood urn cover 1113 oil sunp 1114 houaing tovar 11II cfjnlcut vMiUdion 1121 orankshaft «ht bearing 1127 1123 vibration donpor 1124 connecting rod with bearing 112 b pi»c:«* with ring* and put Seiacsod otruclure «i*rv«nto War grojo 11 Cnpne Subgroup 1112 cylrdar Nad wlh ccvor HUr 14 Undo all "I't- Default Undo Start •oamth “Product structure” tab The elements in the info line have the following functions: 0 Hits: states how many elements satisfy the present search criteria. If a product group has not been selected, then the number of hits is “0”. 0 Filter: displays the filter status. If you have not changed the filter setting, then the “Default” status appears; otherwise it is “User-defined”. 48 ISTA The buttons in the action bar have the following functions: 0 Undo all and Undo: You may reverse individual or all operating steps so that you can enter new search criteria. 0 Filter: You can call up a window with which you limit the search to certain time peri¬ ods or information types, e.g. circuit plans or repair instructions . These filter settings are taken into account in the search. 0 Start search: Start search using the selected criteria. ► How to search in the product structure: 0 Select one element in the left-hand selection list. Depending on the item chosen, in some cases further selection lists with additional options will be displayed, via which you can further refine your search criteria. 0 Further restrict the search criteria in the left-hand list. The previously selected items are clearly shown in the “Selected structure elements” column. 0 If necessary, you can refine the selection using the “Filters” button. 0 Click the “Start search” button. When the search has been completed, the ISTA workshop system switches over to the “Service plan” and displays the hit list. Filters The “Filter settings” window can be accessed via “Information search”, “Service func- tion”(See “Test plan”) by clicking the “Filters” button in the respective window. You can change the filter settings for information types and/or define a time slot for the latest update of the documents. In the default setting, the information types available in the respective search mode are preselected. These preselected as well as the manually selected information types are marked with a cross. 49 ISTA Inceg'sTed Scr. it Tfcmctl Apptcafaon V^ VA2C0C9 Vehicle J ICW^ALf32WT4iTIT2WJ T «LRLLROO*M1 “Filter settings” tab The buttons in the action bar have the following functions: 0 Cancel: the window is closed and the changed filter settings are not adopted. The filter status does not change and remains in the previous status (“Default” or “User defined”). 0 Default settings: resets the filter to the preset values. 0 Keyboard: displays the on-screen keyboard. 0 Select all: marks all information types. 0 Selecting nothing: removes all selections from the information types. 0 OK: starts the search. ► How to change the filter settings for information types: 0 Click on a specific information type that you would like to select or deselect or else click on the buttons “Select all” or “Select nothing”. 0 Select or deselect individual information types as reguired. 0 Click the “OK” button. The workshop system adopts the selected filter settings and closes the pop up window. The number of hits is adapted accordingly, the filter sta¬ tus in the information line changes from “Default” to “User defined”. 50 ISTA ► How to define the period for the last update of the information type: 0 Define a date as the lower limit in the “Time period from:” field. If appropriate, use the on-screen keyboard. The date must comply with the order stated in brackets under “Last date change”. 0 Define a date as the upper limit in the “Time period to:” field. The date entered has to be later than the one entered in the “Time period from:” field. 0 Click the “OK” button. The workshop system adopts the selected filter settings and closes the pop up window. The number of hits is adapted accordingly, the filter sta¬ tus in the information line changes from “Default” to “User defined”. If you click the “Select nothing” button, then the entered period will be deleted. Function Structure In the “Function structure” window, you can search on several levels by selecting the function groups and functions. Integrated Service Technical Appli:a?»sr> VtN V420COI M ? [x| Vrhi-l* TICWlSM.Q2C4lM47fT2»*;/TaeURlLf2034M< k*/e*'?r»Jtion taarch Product •tructuro Guided trediliihccerg • e.ei 5 Slartrochronie irirror Mirror adjustment Mirror netting Mirror & voting Supply FRM feotwoli module Supply JBE .oncilei-box electronics Sarrth block drrversdeer Accrifties 1 Service plan Service ttorkiKep / □periling retd* Measuring eevtcae 1 Cempenercs 1 and signal* Text search 1 Seeded itruccur* elenem* LeveM I rre 7 Irtrrer Level 5 Doer nirror Lave* 4 Driven tide ElectrocnrorNe mere' HITT 1 Undo r i iter Defalt Undo SU'X vesren “Function structure” tab 51 ISTA This operation is similar to that for “Product structure”. Components and Signals The “Components and signals” tab can be used to search for documents that relate to a specific component or signal. |Al / m 1^1 HI 1*1 1 ^ [xl »‘N. VA2C0C8 Vaf in'*. 3 i£50»SALQ2QdlXM7/T2rAUTiEUR LU2DMM* iarhhc.itinn V »h«l» t»«t AdU’f>M I Nirrc* slan 1 InfortiAton Ou4«d S«rvit* WortiWnep 1 kWtkiflg 1 «»»rch IroublMhoottng funcrkcn □panting Hut** “Components and signals” tab This operation is similar to that for “Product structure”. 52 ISTA Text Search As an alternative to a structure search, you can also use a text search. Prerequisites: 0 Vehicle identification IntagraM Sorrx Technical Apple icon VIN VM0M8 Idorrtttu alien V(NcO t»«t 1 tHf$rm»tton 1 torch Gudort irouNdthoMirtc Product •tructuro Funct«on •tructuro A TiP [/] a? |/P| V ■ ^ I. a‘.EURLLia>!MI11 a] !? sr [x| Worxo-cp 1 Mooturng Opafitji'O rudi M “Guided troubleshooting” -> “Fault memory” in the navigation area. “Fault memory” tab The fault memory list contains the following columns: 0 Code: The fault code or the fault number appears in hexadecimal form. 0 Description: This column contains a description of the fault location. 55 ISTA The following buttons are available in the action line: 0 Display detail table: choose a line and then click this button. You will then obtain the detailed information on a fault. If there are several results for the ambient conditions, then only the first and the last information block will be displayed. 0 Start quick delete: this function is only active after a completed vehicle test. In each identified control unit, the fault memory is deleted and then reread. OBD control units are only deleted if a fault is set in your fault memory. 0 Display all: adapts the widths of all columns to their maximum text lengths. If you click the button once more, the workshop system sets the columns to their initial widths. If required, a horizontal progress bar is displayed. 0 Calculate test plan: starts the calculation and display of the test plan with the exist¬ ing fault memory entries and selected diagnostic symptoms. 56 ISTA Display detail table lmgr-r id S«r#lit T« “Guided troubleshooting” -> “Fault pattern” in the navigation area. In the left-hand section of the content range, you can select the fault pattern from a hier¬ archical structure then start with the uppermost, most general level and work your way down to an exact description of the fault pattern. On the right side of the mask, the path through the selection levels is logged. Define the fault pattern as precisely as possible; otherwise, the test plan generates an unnecessarily high number of test suggestions. liei^rilM 5 » -.«c• '•chnteil Apsl liana n VI . M20M6 si • 2* ■ w lai 14 Vtfi.l. S‘.EW$ALt32&dlM47 B n fel f H. ® V.I.l: J1€SO»SALt»3«ir447rr2VWJTAEUR LUU04I11 iMmlKKO* Vatmla Ini nlo'naliv* 3uidad IrNbukhoriini StniM Unction A'orkthqpl Wajjunn; Opv Jliru Mvcti Stlawrd ftrvMU'* aim* mi | Csmunpfcwi calculation Lav* 1 Crka ME-CAS Leva* 2 L'«aa» blactrD*i:t rw*u«-jii raclrcjitlon l avw 3 Adjirtlntfit h c-l'orr-'. Ida >:«•: Lavai 4 HJacw rata a^uctnam 1 Injatlor utM Start j merry lift 7 rtn- Dafi.lt L T ** "<-■■■ “Service functions” tab This operation is similar to that for “Product structure”. 60 ISTA Workshop/operating fluids The search functions in the “Workshop/Operating fluids” area are vehicle-independent (or operation-independent, respectively); you can use these functions without previously hav¬ ing to identify a vehicle. Workshop Equipment The “Workshop equipment” tab can be used to search for general information on work¬ shop equipment. Prerequisites: 0 None Irrtgrxrt T«chn«4l Ajpl<«3on Vf. »«COM A] |o?J 5 1 jl : 1 |?i !S| X V»Mcll UUUJTISlR LL*D34i1' V*hlcl» t»« AntiWK plan S.id«d trcubitkhottnB 'tfltlip* T «it mic* 1 kifliil*’ rurtMn 0 1 - fifcW iicrii! ln«> Ragitltr *unbnv ? rest Mubr “Measuring devices” selection in the navigation area. 0 Choose the “Measuring devices” tab. The “Connection manager” mask appears. 0 Select the desired IMIB and click the “Set up connection” button. The “Measuring devices” tab will then appear with the preset “Multimeter” preset tab. Irrtgmrt &«r*W« T«CtlfflMl A»p l, nO S Techie*! Apple »tcr J?h _ LCj \SL J=r* L* LI B ? ’ Jgj fx| VN: VAK0:« Vehicle: TlEKl5AU320d | M47fT2lM/TJEUR LL/20O4111 0£P 1123S30 Q«m»»-ng mna minting or repbeing >11 pxtani (M47TU i M47T?) txi 1 & Nolle Oefore removing pistons. rwrKive caiton deposit* Irom cftnder WMlbc Close Text document 0 Close: closes the window and returns to the hit list. 67 ISTA Wiring Diagrams Sometimes the displayed wiring diagram may contain hyperlinks. These are recognizable as such by their blue lettering. Via hotspots, you can access detailed information such as installation position, connector view or pin assignment for one of the components. The additional information is displayed together with the scaled-down wiring diagram. nwgratvd Service TeehnrtjJ Ajplltxon A <1 |> 9? iS>! |B: HI |? f" x| WN VA20CC6 Ve*-.* . yrEWSAJ32CdiKM7lT2,V»JUTlEURLU2:04l1* REP *126533 Rtmt*ing and imu Ing o- t«p! DO (0 T««hnlcjl Application liD ? |xj VM vahida 7 7E66ISAi.f745iM32.'ftUTlt J»VK02j©6 | EBO EO EtC 6S 0^13 NB, X13344, X01M6 X010S7 Whole screen example 70 ISTA Zoom Function You can call up the zoom function by clicking the magnifying glass symbol at the bottom right under the pictures. The magnified image will be displayed in a pop up window. Zoom function example The window offers the following functions: 0 Zoom in: Magnifies the view in several steps. After the first click, scroll bars will appear at the bottom and right side of the display window, helping you to adjust the size of the required screen section. 0 Zoom out: Zooms out the picture in several steps back to the original size. 0 OK: Closes the window. 71 ISTA Zoom in example Test Plan When first opened, the “Test plan” tab contains the test plan that has been calculated on the basis of the most recently read fault memory entries and/or selected fault patterns. Components/functions to be examined are presented in the multicolumn table in white lettering; the associated documents and procedures appear below the compo¬ nent/function to be examined in black lettering. The information line on the left states the number of hits. The filter status states whether the default setting of the filter has been changed. Next to it, the symbols for process sta¬ tus are explained. Clicking the “Calculate test plan" button in the “Fault memory list” mask or in the “Fault patterns” mask will automatically take you to the “Test plan” tab. Provided that at least one fault memory entry and/or fault pattern is present, you can also get to the mask man¬ ually via “Service plan” -> “Test plan” in the navigation area. In the standard view, the mask only lists the test suggestions for components/functions to be examined, sorted according to priority. A selected line is highlighted with the mask color. Intagritea Sarvloa Technical Apphcihan m A 2 . IA \L Vel-ii « 3‘,E60ISAL(320dM47IT2lAUTfEJRLLf2004ri1 liii I? X idarKMattan Va«cle tut Activates Service plan Mole Type ABL BftS17_M "CU-M-ASK Vereorgung AIIl tJB*17_«^CO-M-ASK Veraorgung ABL BG3TO_100CO-Nav*g»tlon*i|'ft*m Jipsn ABL OG?12JJC*C4 Nsvgst1on*ty?t*rr ABL B6312JWOCGCCC NsvIgxiOAsfurklton ABL B6»12_W'«0 M ASK V«rt»'gtrg ABL B 659 D_ 10 K 0 Ns*igjtionssfstam Japan Hri. 11 Back Pillar Oaf suit rikara “Test plan” tab in the standard view Statue P'iorty a O NotcUrc • =ciur-td • ‘An'nic d • Cancelled 72 ISTA In the content range, the following information is displayed in the sortable columns: 0 Note: A little red sguare signifies that a note about this test suggestion is available from BMW AG. 0 Type: Information type. For example, “ABL” stands for “Ablauf” (procedure) and indi¬ cates a test program. After selection and clicking the “Display” button, the test pro¬ gram starts by attempting to localize a fault in the operation of the suspected com¬ ponent/function. 0 Title: Description of the component/function to be checked, possibly with symp¬ toms; title of the document or test program. 0 Status: The process status is indicated with a circle symbol. An empty or colored circle indicates the following statuses: 0 Empty: The procedure has not been started or performed yet, or the document has not yet been called up. 0 Green: Procedure performed or document called up. 0 Yellow: Minimized. This mode indicates that a procedure is running in the back¬ ground. It can be displayed again via the “Display” button. Only one procedure can be active at a time. It is possible to switch to the “Control unit functions” mask and to start the functions there if the test module currently running is not using the vehi¬ cle interface. 0 Black: Procedure canceled. 0 Priority: Priority is graded from 1 in descending order; 1 represents the highest pri¬ ority. The calculated priority figures determine the order of the object in the test plan. A two figure code, is displayed for suspect causes that are generated by a test pro¬ cedure. The buttons in the action line have the following functions: 0 Back: Go back to the previous mask. 0 Filters: Calls up a menu for setting a filter. The filter determines the information objects that will appear in the test plan and those that won't be displayed. 0 Display symptoms: When you click this button, the symptoms (fault memory entries with prefixed fault code, fault patterns) appear below the selected compo¬ nent/function to be tested, indented and in small font. When you click a second time, the symptoms are displayed again. 0 Show/Hide: With this button, you can show or hide the documents and procedures assigned to a component/function to be tested. 0 Display entire: Use this function to widen or narrow text columns. Selecting the but¬ ton again restores the original status. 0 Display: With this button, you start a test procedure or display an information object. 73 ISTA A 0 | \i [a£ 7 }jtij VW» VAMOM *•*>« . 3#f Rf.h*^W,*AO»4l»M7rr2jlfcUTltC« 11009*11 “Test plan” tab with symptoms displayed ► How to start a test procedure: 0 Select a procedure (Type = “ABL”) in the content area of the “Test plan” mask. 0 Click the “Display” button. ► How to display the symptoms for a component/function to be tested: 0 Select a component/function (white lettering) to be tested in the content range of the “Test plan” mask. 0 Click the “Display symptoms” button. ► How to return to the test procedure running in the background: 0 Select the list entry with the “yellow” status in the content range of the “Test plan” mask. 0 Click the “Display” button. ► How to generally suppress the display of documents and procedures: 0 Select a component/function (white lettering) to be tested in the content range of the “Test plan” mask. 0 Click on the “Show/Hide” button. 74 ISTA Displaying and Editing a Procedure A “procedure” corresponds to a service program that start and runs. A procedure may contain dialogues (messages, questions), measurement instructions and procedure steps with vehicle communication. Depending on the objective, a service program can be used to localize a fault or to execute a service function. The test steps and procedures con¬ tained in the sequence always relate to the performance of a certain task. Examples of some masks are presented below. Message A message provides you with information and results. Confirm the message with the “Continue” button. flirOak UmgrrKf Tatftvtur Message example 75 ISTA Substitute value input A substitute value must be entered if no measuring instruments are available. In this case, you have to make the measurements with an external instrument and enter the reading into the displayed fields. Int««r7ted 5crvlc« Tachmcai Application ® « • i/j ai gi b l—l [r i [x Ffi>t-Nr DM59601 Fahruu*: 7tf R«lh*IEW|MmMVo*Arr rt tn iv»/ t>irn h iimi % ml* limit. nr» ItVit hVtmMn rlr \ til *ar rrrrKtli) it** mh (iPR Nivlj.rtun ^ImiPii'.tfrti] RjtJmt) Tl» ru*^ ; itro i.tifiwi fhi 1 rt» rt hirrrrftrc ty »»t*l (•» Tt# rt)itK in ml tff It# VR .tilt rr ti* fmrj Ir iii it'tjni' :rnrit»i .ttlii1iii irclmjtitr uti Tt# rxljitrr rnrfitw .»»#.! fimrt irmtrn r(1w >«PC iit^yiv r-»t*n i* trly pittlK «t#n lt#n K m i rtrrtv ml .♦ Iwr t*T RPR »mi t»» r. trdwi^iiil rjv f.wlinnK ilr >rt ■*nrtrn Nivl|.itlrn r.«nr*utK wttti OPR MMtwir. H»iO tttvi ini ijyri mv.ir Tti n»r itt»iiytti rjsijrtrr rrrrfitii Tl» mljnrr rrirfiiw 'inthu tt# fW.rr it#* Tm r.irwit ffnivr i. itnam m It# rr-trjrc mrlr# n t*» *P. v JO trap T*» siswir iftindtriihm Tin nTft^Kti >'.iiMi*«-Mlrit«miiTiti InmUi ri m Mlirhtl* ntnti i\ 1 t rnrmi>,' 1 rr nniKT/ i*r . Tlr rttiiiln nit! » »ir*r r» UK W* It# »»Wi r l». h#l? i tr Hi ik*i •tv* TfAV * imI tin fr-n *»V: mll'lnvtli' r « •n»*ift tttl.VIR*'i An trtji li >• rrl~t rrMtt, otat i> im ' t J_i rn r#twv*, r/r«n» In r>T» tyt in r.im w rt i> t wn* nrHu tt* rtr |i Tfh ij,m imw It fttrii *t It# rwti] i* It# nn^jitrn rnrp Brief description of components OPS aerial I *» -t •- bUU v.-|*tvl'i .I||): calls up the next procedure step within the BST procedure. 0 Acknowledgement (A): with this button, you can confirm your selection. 78 ISTA Symbol Bar The following table provides an overview of the functions that can be directly accessed via the symbol bar. Symbols Function A Start r nask When clicking this symbol, the start mask will be displayed The ISTA workshop system then terminates the ongoing operation (after confirmation). a Display previous document Clicking this symbol takes you to the previous entry in the history list and displays the corresponding document. The symbol is only available if the history list contains a document which has been selected previously. |W Displa histon y document i list When clicking this symbol, the history list will be displayed. y ► Displa docun y next lent Clicking this symbol takes you to the next entry in the history list and the displays the corresponding document. The symbol is only available if the history list contains a document which has been selected previously. a Administration When clicking this symbol, Administration is accessed. □B □B Click on this symbol to call up the connection manager. Connections to the vehicle interface or the measuring instrument adapter can be established or disconnectea. This symbol is shown (on left) as "connected" when at least one device is connected to the system. If no connections are available, it is shown as "separatee" (on right). > Connection manager & Opera ting mode Click this symbol to display information on switching between offline and online mode. The status of the symbol reflects the present mode: online (left); offline (right). 0-J Status ; display Click on this symbol to call up the "Status display" window. Here, the status of the connected Device and. where appropriate, the battery status is displayed. £i Print Click this symbol to access the "Print" function. 79 ISTA Symbols Function 7 ■ Help Clicking this symbol calls up the "Help" function. Minin rtize Clicking this symbol minimizes the application window. |X Exit When clicking this symbol, after a security prompt and the appropriate confirmation the current operation or the ISTA application is exited. Start Mask The start mask is in the home mask for the ISTA workshop system. You can obtain more detailed information on the start mask in Chapter 3.1. History list While performing an operation, the ISTA workshop system creates a list of all documents accessed during this operation. This list is called the history list. History B x No. Type Title Statu 5 | 1 FTP Abbreviations Ait models • Cancel Minimised saquanca Display The history list 80 ISTA The history list works on the same principle as the history function in a web browser. The list adapts to the sequence in which the documents were accessed. The most recent document always appears in the last position. With the “Display previous docu¬ ment” and “Display next document” symbols, you can switch between the documents that have been accessed previously. Clicking the “History list” symbol opens a pop up window in which specific entries from the history list can be selected. If you browse back and open another document via a hyperlink, then this new document will be added to the list after the one with the hyperlink and all entries listed below it will be deleted. Administration You can access “Administration” via the administration symbol in the symbol bar. You can view information on the workshop system and change the settings. Client settings The “Client settings” tab is displayed by default when “Administration” is opened. Here you can set the language of the workshop system, the brands for which you have autho¬ rization and the display period for news items. The selection applies to the client currently being used. Select iHritfu-ifl** O © Eolith Select make: © Cl MW I imit tfcspl»y time period for news: O 1 month O 3 months Q B months 0 12 rnunttis “Client settings” tab The buttons in the action line have the following functions: 0 Cancel: Closes “Administration” without changing the settings. 0 OK: Closes “Administration” and saves the selected settings. 81 ISTA ► How to select the display period for News: 0 Under the “Limit display time period for news” menu point, specify how old the old¬ est news item to be displayed should be. 0 Confirm your selection by clicking the “OK” button. The “Administration” window is closed and the workshop system returns to the most recently displayed mask. The change to the display period becomes effective the next time that you access the start mask or reboot the workshop system. ► How to select the brand(s) for which you have authorization: 0 Click an option in the “Select brand” area. 0 Click the “OK” button. The “Administration” window is closed. The change to the selected brand(s) becomes effective the next time that you access the start mask or reboot the workshop system. ► How to change the language of the displays in the workshop system: 0 Click an option in the “Select language” area. 0 Click the “OK" button. The “Administration” window is closed. The change to the language becomes effective the next time that you access the start mask or reboot the workshop system. Language settings The language settings vary from one country to another and are determined in agree¬ ment with the respective market and BMW headguarters. 82 ISTA Dealer data When clicking the “Dealer data” tab, you can view the dealer data. The “Security vehicles” line is only displayed if you have security vehicle authorization . The data is centrally compiled by BMW. It is not possible to edit the dealer data in ISTA. If necessary, such changes should be carried out via the respective market organization. Adreoluratlon [uj ?j X Client m Software «tatu« Dealer; Sale', partner number: 32«C Dealership number; 1 Narmr SVtra AC Sp£C.o Address: j.P&zc*yr$fca 103 *3-103 Mint:* Polska Msfen: HMW Cancel OK “Dealer data” tab The buttons in the action line have the following functions: 0 Cancel, OK: closes the “Administration” window. 83 ISTA Software status When clicking the “Software status” tab, information on the installed software packages will be displayed. The names of the software packages, information on their contents, version number, release date and the package quantity will be shown. The “Installed contents packages” and “Installed system packages” option fields switch the display between content/data packages and system packages. “Software status” tab The buttons in the action line have the following functions: 0 Cancel, OK: closes the “Administration” window. If the computer has been in operating mode for more than 24 hours when you click the “Software status” “Decentral/Offline” tab, then the ISTA issues a warning that no update test is possible unless a server connection is reestablished. In this case, change the oper¬ ating mode and click the “Software status” tab again. 84 ISTA Connection Manager If you click the “Connection manager” symbol you can independently initiate communica¬ tion between the tester and vehicle (via ICOM). This function is automatically called up before communication with a vehicle is required. The devices used in the HO workshop such as ICOM and IMIB are listed in the content range. The individual column entries have the following meanings: 0 Name: The name of the available device will be displayed. 0 Color: Color coding of the device to facilitate a visual distinction. 0 Type: Short description of the device. 0 VIN: Shows the vehicle identification number of the vehicle connected to the respective vehicle interface. 0 Connection: Shows the connection type (LAN: wire-based workshop network, WLAN: wireless workshop network) 0 Status: Shows the availability of the communication device. Only those communica¬ tion devices whose status is “free” are displayed. Previously reserved devices do not appear in the list. 85 ISTA “Connection manager” tab ► How to establish a connection between the tester and vehicle manually: 0 Click on the “Connection manager” symbol. 0 Select the vehicle interface (ICOM) that is connected to the vehicle to be diagnosed. 0 Click the “Set up connection” button. Wait until the connection is established. 0 Create a new operation or select an existing operation from the operations list. After the operation has been created, the “Operation details” mask will be displayed. From here you can search for information or start the vehicle test. “Identification operation” progress bar Identification operation Read out vehicle identification number (VIN)... “Assignment/Generation of operation” mask Assignment/generation of operation 3 \S\ 1 Basic features VIN Datv/tim# Status 1 E90 / 320d I SAL / M47/T2 VA20008 16/0412008 13:38 In progress E90 / 320d / SAL < M47/T2 VA20008 19/04/2008 15:33 In progress E90 / 320d / SAL / M47/T2 VA20008 18/04/2008 16:18 Terminated _ New Canc *' operation OK After the operation is selected, the “Operation details” mask will be displayed. 86 ISTA Operating Mode A change is for example required if a test run is to be conducted with the vehicle and the tester is to be taken along for other activities, such as the display of status values. In this case, you have to switch from “Online” to “Offline”. The operating mode switches to WSM. Only the current status of the ISTA client can be viewed and confirmed in the following pop up. Operating mode Online/OfFline Current operating mode: Online The operating mode can only be changed via the WSM jumpgate. OK “Operating mode Online/Offline” pop up Note: The change to the “Offline” operating mode must be effected via the WSM. If the device is simply disconnected from the workshop network, then ongoing processes such as data adjustment or updates may be ter¬ minated. This may result in indeterminable conditions on the ISID, up to and including a crash with loss of data. 87 ISTA Status Display When clicking on the “Status display” symbol, a window opens showing the status values of the connected hardware (ISID, ICOM and IMIB) as a color bar diagram with percentage display. The display includes information on the connection guality and the charge status of the batteries. The respective bar can appear in the following colors, depending on the percentage value: Green: > 75%, Yellow: 25% - 75%, Red (critical): < 25% If one of the status displays enters the “critical” range, the “Status display” symbol is colored red. Status displays UkJ X OK “Status display” mask (without ICOM and IMIB) 88 ISTA Printing The print function is available in all masks and can be accessed via the “Print” symbol. A pop up window with selectable print options appears. The “Print screenshot” option is available in all masks and can be used to create a print¬ out of the current mask. Other options depend on the displayed mask. Examples of other print options: 0 Table of contents 0 List of news items 0 Hit list 0 Document 0 Operation details The workshop system automatically uses the standard printer defined by Windows. Print X 0 Print screenshot O Print operations list Cancel OK 89 ISTA “Print” window, example Help Functions You can access a help function via the symbol bar or via the header of a pop up window (except in the case of very small pop up windows) by clicking the help function symbol. Help provides information on screens and functions. No operating instructions are includ¬ ed in the help function. The help window can cover parts of the screen. However, it never covers the symbol bar or the header. The “Help” symbol is active when the help window is displayed. When the help function is accessed, a help text is always initially displayed that relates to the most recently displayed mask. You can access the following other help functions from here: 0 Table of contents 0 List of abbreviations 0 Units converter “Help for mask” tab The “Help for mask” tab describes all elements (symbols, buttons, selection lists etc.) of the mask, from which help can be accessed. The “Mask” field (at the top of the content range) displays the name of the corresponding mask, e.g. “Operation details”. Under this you can select an element from the available graphic overview, e.g. “Symbol bar”. The workshop system then displays the appropriate help text. The “Overview” button is acti¬ vated. The buttons in the action line have the following functions: 0 Overview: The workshop system returns from the overview of help functions to the mask. 0 Close: The help window is closed. 90 ISTA Table of Contents You can select the help text for all masks and screen elements of the ISTA workshop sys¬ tem in the table of contents. Ho Ip Holp for List of Units Mil abbreviation* convert*' ootent ov»rvi*» Start ptflt Idontlfkatlon AcjrvMos Sorvico plan Administration Infarmtfipp tip* * •i E Overview Close “Table of contents” tab ► How to access a help text from the table of contents: 0 Click one item in the “Content overview” area. 0 Depending on the selected area, the help system may be subdivided in further sub¬ sections. After selection, the active window shows the appropriate help text. The “Overview” but¬ ton is activated. 91 ISTA List of Abbreviations In the list of abbreviations, you will find alphabetically arranged explanations of all abbrevi¬ ations used on the workshop system. In the content range of the mask, the abbreviations for the selected letter will be dis¬ played. The default is the letter “A”. If reguired, select another letter at the top of the content range or scroll the display down with the scroll bar. The “Overview” button is activated. Help dll [X Table c* contents Holp for mask converter B C 0 110 M 1 J K L M N 0 P Q R S T U V W X 2 •A* Shor form -or-g form Dm CO QT. ▲ □ A Ampere Aistheieve cf eteclrtalcjrerl that does net rpanqe ever to* AMfc'A American AssaciaUr c f Motor Veh.-e AdflftHMrttiOr Brim MM viands! Js InsHute) in ttretcry staNaiCfe iTsrnabnaii/ A3E Aij-Vn-pe ;C«-r er 4 :perathq perrrfcl In 3trn 9ry, c» fy s *i *u « uenpral eperain; permt rray be eperatec on pcblc npfwavs A3S Ai5-ioc» farakrg system &3S prevsrts the wheels h:n locking v»ti*n the tr&r* tfflr rt APS thus? rnarnr^ns thn vnhrli^ Lapa.ir.lu be t&tered A3i> consists T ^tiee speed senserser 1 he excels, z rnrlrn nnr art rlrrtr-rir. prrivw.o -•-rim vqtos in Ife teak* system ABSnefitlao&sd's beaks free n such a v/y/tha: the wteds are ius‘. yeverted from tlntknq A "Atm re larnq n the rstn_Tent cester ndcates an ASStal IT 34 AflS.'AST S-rUnrv hrd.» vsK\mT wlh A rrrnT'r Al ►!({ Tn)B^ .’r* rrt rr<*f\ v: rtyn Ixrrt wih 34 w Overview Close “List of abbreviations” tab The buttons in the action line have the following functions: 0 Overview: The workshop system returns to the letter “A”. 0 Close: The help window is closed. 92 ISTA Units Converter With the units converter, you can convert physical units for various categories (e.g. lengths, volumes, temperatures) into other appropriate unit. Help Table of Help for Lnt of contents mask abbreviations Input III 1 Linear measives O Kilometre (km) 0 Metre (m) O Centimetre (cm| O Mile |ml.) O O F0M1R.J © Inch tin.) Keyfccard Delete Select category “Units converter” tab The buttons in the action line have the following functions: 0 Keyboard: Shows or hides the on-screen keyboard. 0 Delete: Deletes the entered value. 0 Select category: Selects a unit category such as length or volume units. 0 Close: The help window is closed. ► How to convert physical units: 0 Click the “Select category” button. A pop up window is opened. It contains a selec¬ tion list of the available categories. 0 Select the reguired category in the pop up window. The displayed window closes. The selected category is now displayed in the content range. 0 Select in the unit in the left-hand column into which you want to enter the value. 0 Select the unit into which the entered value should be converted in the right-hand column. 0 Enter a value in the “Input” field. If appropriate, use the on-screen keyboard. The converted value immediately appears in the “Result” field. tit x Hcr.ull 2 54 Q Kilometre (km) O Metro <■) 0 Centimetre (cm) O Mil* (ml ) O Yard (yd.) O Foot (ft.) O loch (In.) 93 ISTA Minimize Workshop System When you click the minimize symbol in the symbol bar, the ISTA Application window will be minimized. The ISTA application can be maximized again via the Windows task bar. Procedures that are displayed in BST mode cannot be minimized. Close Operation/application You have various options for closing or interrupting an operation: 0 Click the “Start mask” symbol in the symbol bar. 0 Access the “Identification” main menu and begin a new operation by selecting the “Vehicle selection” item in the submenu 0 Click “X” (Exit) in the symbol bar. In this case, a pop up appears in which you can select whether to exit the operation or the ISTA Application. Close operation / application X I O Terminate operation O Interrupt operation Cancel Close Close rr 1 ■' “Close operation/application” mask ► How to exit the ongoing operation: 0 Click the “X” in the symbol bar. ISTA will prompt a security note. 0 Select the “Terminate operation” option and click the “Close operation” button to return to the start mask; or 0 Select “Close application” to close the ISTA workshop system; or 0 Select “Cancel” to continue the current operation. 94 ISTA When exiting the operation, the workshop system switches back to the start mask from where a new identification procedure can be started. ► How to interrupt the ongoing operation: 0 Click the “X” in the symbol bar. ISTA will prompt a security note. 0 Select the “Interrupt operation” option and click the “Close operation” button to return to the start mask; or 0 Select “Close application” to close the ISTA workshop system; or 0 Select “Cancel” to continue the current operation. When exiting the operation, the workshop system switches back to the start mask from where you can start a new vehicle identification operation. You can open the interrupted operation over the next 14 days from the operations list. It will then be set to the “termi¬ nated” status and no longer appears in the list. If you want to display terminated operations in the list, you can change the filter settings accordingly. Operations All data generated during a vehicle's stay in the workshop are compiled in an operation. These are identification, vehicle and work data. An operation is always linked to a specific vehicle by vehicle identification via the VIN. It accompanies the vehicle from the initial identification via the vehicle test, through the diagnosis performed in the workshop and the info search for the repairs, to the conclu¬ sion of the repair and service work. Within an operation, the ISTA only provides informa¬ tion for the identified vehicle. Procedures can be terminated or interrupted and continued within a certain period. An operation may also be continued on a different device and even in another language. An ISTA client can, however, only ever process one operation at a time. Creating an Operation There are several ways to create a new operation. The procedures depend on how the vehicle has been identified. Identification via operations list If you use the operations list to select an operation whose status is set to “in progress”, then the workshop system copies it after a security check into a new “parallel operation” that it then opens. The parallel operation does not contain the log data of the initial opera¬ tion. If the status of the selected operation is “terminated”, however, then the workshop system opens it directly. Multiple simultaneous access to the vehicle is automatically prevented. 95 ISTA Identification via VIN Entry If a VIN has been entered and the workshop system finds an operation record with the same VIN, then it opens the record directly or copies the contents of it into a parallel operation, depending on the status. If several operations are available for the same VIN, then the “Assignment/generation of operation” mask appears first. In this mask, you can select and open an existing operation or create a completely new operation. Vehicle Identification by Reading Out Vehicle Data The workshop system reads out the vehicle data and searches as previously described for a matching existing operation. If it does not find such an operation, it automatically cre¬ ates a new one. When the “Read out vehicle data” mask is open, the “Decision Operation/VIN” pop up may also appear When an operation is open, you can read out the VIN directly from the vehicle via the connection manager. The workshop system checks whether the open operation matches the vehicle identification. If this does not apply, the following pop up appears: S«rvfce Tathnicd Appl